OEM Network Specialist: Client-Focused Growth Partner

CCC Information Services; Cerritos (CA); On-site; USD 79,000 - 95,000; Full time

Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan

Performance Bonus

Comprehensive health insurance

Tuition Reimbursement

Job summary

CCC Intelligent Solutions Inc. is seeking an OEM Network Specialist to act as a consultative partner for OEM customers, ensuring a positive experience by maximizing the value of CCC’s OEM NET products and services.

The role is embedded on-site with Costa Mesa-based clients and requires cross-functional collaboration with account management and product teams. The ideal candidate will have 3+ years in project management or related work, 2+ years in client-facing advisory roles, and a bachelor’s

Qualifications

• 3+ years of project management or related work experience.
• 2+ years of client-facing consulting, advisory, or customer success experience.

Responsibilities

• Serve as the OEM point of contact for day-to-day account management of certified networks and projects.
• Develop and execute service strategies aligned to client goals and measurable outcomes.
• Drive customer retention, satisfaction, and adoption of CCC products and services.
• Partner with OEM Account Director & Manager to identify expansion and upsell opportunities.
• Educate internal teams on new OEM Certified Repair Network objectives and projects.
• Develop and maintain executive-ready reporting that highlights progress and ROI.

Skills

Project management

Client-facing consulting

Analytical thinking

Executive communication

Education

Bachelor’s degree

Job description

CCC Intelligent Solutions Inc. is seeking an OEM Network Specialist to act as a consultative partner for OEM customers, ensuring a positive experience by maximizing the value of CCC’s OEM NET products and services.

The role is embedded on-site with Costa Mesa-based clients and requires cross-functional collaboration with account management and product teams. The ideal candidate will have 3+ years in project management or related work, 2+ years in client-facing advisory roles, and a bachelor’s