OCM Practitioner: Hybrid, 12-Month Contract

Global Technical Talent, an Inc. 5000 Company

Houston (TX)

Hybrid

USD 96,000 - 103,000

Full time

2 days ago

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Benefits offered by this job

Medical, Vision, and Dental Insurance

401k Retirement Fund

Job summary

Global Technical Talent is seeking an Organizational Change Management (OCM) Practitioner for a hands-on contract role in Houston, TX. This execution-focused position translates strategic guidance into practical plans and deliverables, working with IT leadership, project teams, and SMEs to drive adoption.

The role reports to the Program Manager and OCM Management, managing around five initiatives with Azure DevOps tracking.

Qualifications

Two or more years of experience supporting organizational change management, communications, training, implementation, project coordination, or a related discipline.

Responsibilities

Translate direction from IT Leadership, project leadership, OCM leadership, and technical SMEs into actionable OCM tasks and deliverables.
Gather information about system, process, role, and organizational changes and convert it into clear, audience-focused materials.
Create and maintain change management plans, activity trackers, schedules, risks, issues, and dependencies.
Conduct interviews, working sessions, and impact discussions with project team members and SMEs.
Document changes to processes, systems, roles, responsibilities, and user experiences.
Identify people-side risks, readiness concerns, resistance points, and adoption barriers; recommend practical mitigation actions.
Develop and maintain stakeholder lists, audience maps, impact assessments, and readiness information.
Create and execute communications and engagement activities using appropriate channels for each audience.
Draft communications, presentations, FAQs, talking points, newsletters, job aids, quick-reference guides, and other supporting materials.
Develop and maintain communications tools such as Teams and SharePoint sites.
Support train-the-trainer activities, end-user training logistics, training delivery, and follow-up activities as needed.
Coordinate reviews and approvals with SMEs, project leads, business representatives, and communications partners.
Facilitate meetings, workshops, focus groups, readiness discussions, and job-impact sessions.
Track completion of OCM activities and elevate delays, decisions, risks, or unresolved dependencies.
Support go-live readiness activities, adoption measurement, reinforcement, and post-implementation follow-up.
Collect feedback from users and stakeholders and adjust OCM activities based on findings.
Maintain organized project documentation and provide concise status updates to OCM and project leadership.
Share lessons learned and reusable materials with the broader OCM team.