OCM & LMS Transformation Lead - Contingent

Mcgarity-Consulting-Group; Chicago (IL); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible work from home

Job summary

Mcgarity-Consulting-Group is sourcing a contingent OCM — LMS Transformation Lead for a national healthcare association. You will lead the people, process, governance, communications, training, and adoption activities associated with the client’s transition to a new LMS.

A separate technology vendor will implement the platform and you will collaborate closely with them. This hands‑on role combines change strategy, project leadership, stakeholder facilitation, business‑process design, readiness

Qualifications

• Proven experience leading organizational change for LMS or enterprise learning platforms.
• Experience with learning/training program development and LMS implementation or use.
• Proven success creating and executing stakeholder engagement, communications, training, readiness, and adoption plans.
• Strong facilitation skills to align teams with differing priorities.
• Experience documenting workflows, roles, governance processes, and operating procedures.
• Ability to coordinate with technical implementation vendors without duplicating responsibilities.
• Experience planning or coordinating user acceptance testing.
• Strong project-management, analytical, writing, and presentation skills.
• Availability through December 2026–June 30, 2027 with possible extension.

Responsibilities

• Serve as the day-to-day lead for OCM activities.
• Develop and execute a practical change-management strategy and work plan.
• Apply a recognized change framework and adapt it to the client’s culture and timeline.
• Facilitate discussions with executive leaders, work groups, program teams, technical staff, and external learners.
• Develop stakeholder maps, impact assessments, readiness assessments, risk registers, and adoption plans.
• Establish governance, decision rights, roles, responsibilities, and accountability for the client’s learning portfolio.
• Coordinate alignment among teams with different programs, audiences, funding, and practices.
• Help define content to be in the LMS versus external sites or channels.
• Develop tools for prioritizing, updating, migrating, and archiving content.
• Work with the LMS vendor to define staff and learner workflows.
• Coordinate user acceptance testing and readiness findings.
• Develop internal and external communications plans for LMS transition and launch.
• Design and deliver role-based staff training, job aids, videos, and support materials.
• Prepare staff and learners for go-live and identify adoption interventions.
• Support post-launch evaluation, feedback, issue prioritization, and continuous improvement.
• Transfer tools and responsibilities to client staff before engagement close.
• Maintain project documentation and provide timely status and risk reporting.

Skills

Change management

LMS implementation

Stakeholder engagement

Facilitation

Project management

Training program development

Governance

Vendor coordination

Tools

LMS platform(s)

Job description

We are sourcing a contingent OCM — LMS Transformation Lead for an upcoming proposal with a national healthcare association. This opportunity is contingent upon receiving the client contract. Inclusion on the proposed project team does not guarantee a subcontract, start date, minimum number of hours, or minimum compensation.

You will lead the people, process, governance, communications, training, and adoption activities associated with the client’s transition to a new LMS. A separate technology vendor will implement the platform. This role will work closely with that vendor while leading the organizational changes necessary for successful adoption.

This hands‑on role combines change strategy, project leadership, stakeholder facilitation, business‑process design, communications, training, readiness assessment, and implementation support.

Key Responsibilities

• Serve as the day-to-day lead for OCM activities.
• Develop and execute a practical change-management strategy and work plan.
• Apply a recognized change framework while adapting it to the client’s culture, capacity, and implementation timeline.
• Facilitate discussions with executive leaders, work groups, program teams, technical staff, and external learners.
• Develop stakeholder maps, impact assessments, readiness assessments, risk registers, and adoption plans.
• Help establish governance, decision rights, roles, responsibilities, and accountability for the client’s learning portfolio.
• Facilitate alignment among teams with different programs, audiences, funding requirements, and working practices.
• Support the development of consistent processes for free, member-based, and fee-based learning programs.
• Help define which content belongs in the LMS and which should remain on websites, community platforms, events, or other channels.
• Develop practical tools for prioritizing, updating, consolidating, archiving, retiring, and migrating content.
• Work with the LMS vendor to define and document staff and learner workflows.
• Coordinate organizational aspects of user acceptance testing, including participant selection, scenarios, feedback, and readiness findings.
• Develop internal and external communications plans supporting the LMS transition and launch.
• Design and deliver role‑based staff training, job aids, videos, checklists, and support materials.
• Help prepare staff and learners for go‑live and identify interventions for adoption risks.
• Support early post‑launch evaluation, feedback collection, issue prioritization, and continuous improvement.
• Transfer tools, processes, and responsibilities to client staff before engagement close.
• Maintain project documentation and provide timely status, risk, decision, and progress reporting.

Required Qualifications

• Demonstrated experience leading organizational change for an LMS, enterprise learning platform, or comparable technology implementation.
• Experience with learning and training program development and LMS implementation or use.
• Proven success creating and executing stakeholder engagement, communications, training, readiness, and adoption plans.
• Strong facilitation skills with the ability to build alignment across teams with differing priorities.
• Experience documenting workflows, roles, decision rights, governance processes, and operating procedures.
• Ability to coordinate effectively with technical implementation vendors without duplicating technical responsibilities.
• Experience planning or coordinating user acceptance testing.
• Strong project-management, analytical, writing, and presentation skills.
• Ability to manage multiple workstreams within a compressed implementation schedule.
• Availability throughout the anticipated project period - December 2026–June 30, 2027, with a possible short extension through August 2027

Preferred Qualifications

• Experience with healthcare associations, nonprofit membership organizations, healthcare education, federally funded programs, or similarly complex organizations.
• Experience aligning decentralized learning or professional‑development programs.
• Familiarity with learning‑content inventories, migration planning, learner journeys, learning pathways, and evaluation.
• Experience developing governance or pricing frameworks for free, member‑based, and fee‑based education.
• Experience developing role‑based training videos and digital support resources.
• Familiarity with ADKAR, Prosci, Kotter, or another established change‑management methodology.
• Change‑management, project‑management, instructional‑design, or learning‑technology certification.
• Experience working with geographically dispersed stakeholders and external learner populations.

Flexible work from home options available.