Change Management Lead

LaunchCode; Missouri; Hybrid; USD 110,000 - 140,000; Full time

Job summary

A premier technology organization is seeking an experienced Organizational Change Management Lead to develop and implement strategies for digital transformation. This role involves driving the adoption of new systems and processes across various departments, with a focus on stakeholder engagement and effective communication. The ideal candidate will have a degree in a related field and extensive experience in organizational change management, particularly within higher education. This position requires a strategic thinker with a proven track record in managing complex change initiatives.

Qualifications

• 5-8 years of experience in organizational change management, especially in technology transformation.
• Experience leading change management strategies in higher education.
• Proven track record in managing complex change initiatives.
• Proven track record managing complex, cross-functional change initiatives.
• Experience overseeing change management teams across multiple projects.
• Background in digital transformation involving system implementation and standardization.

Responsibilities

• Develop and implement change management strategies for digital transformation.
• Conduct stakeholder engagement and communication strategies.
• Lead organizational change impact assessments.
• Establish change governance structures and sponsor coalitions.
• Partner with project management, IT, and operations to integrate change management into project plans.
• Conduct organizational readiness assessments and mitigation strategies for resistance and capability gaps.
• Lead and mentor change management teams across concurrent initiatives.
• Design metrics, dashboards, and reporting to measure adoption and ROI.
• Develop scalable change management tools, templates, and playbooks.

Skills

Change management strategies

Stakeholder engagement

Communication skills

Data-driven insights

Mentoring

Education

Master’s or bachelor’s degree in business, Organizational Development, Communications, or related field

Job description

Location: Hybrid (3 days onsite) - St. Louis, MO

Years of Experience Required: 5+

Hiring Timeline: Immediate

Company: The name of our partner organization will be disclosed during the interview process. This is not a direct role with LaunchCode; it is a position through LaunchCode, working with one of our partner companies.

Disclaimer: We are unable to provide work sponsorship for this role. We are unable to consider candidates for this role who have a current or future work sponsorship need (this includes those holding extended OPT Visas).

Position Overview

We are seeking a dynamic and experienced Organizational Change Management Lead to join our team. This role will lead the development and execution of comprehensive change management strategies to support digital transformation initiatives across the university.

Reporting to the Director of Enterprise Applications, this role will drive the successful adoption of new systems and processes, helping end users change how they work to enable standardization, automation, and operational efficiency across various departments and business units within the university.

This position requires a strategic thinker with deep expertise in change management methodologies who can influence stakeholders at all levels. This individual must be a self-starter and a detail-oriented practitioner with strong communication and training skills who can build and execute OCM plans, engage directly with impacted employees, and ensure transformation initiatives achieve adoption goals through effective stakeholder engagement and support.

Responsibilities

• Develop and implement cross-functional change management strategies and roadmaps that align with digital transformation objectives and university goals, ensuring seamless integration across academic departments, enrollment management, academic services, athletics, and other operational functions.
• Lead organizational change impact assessments to identify stakeholder groups, analyze the degree of change, and determine appropriate change management interventions required for successful technology implementations and process improvements.
• Design and oversee the execution of comprehensive stakeholder engagement plans, including communication strategies, training programs, and adoption measurement frameworks that drive awareness, understanding, and commitment to change initiatives.
• Establish and manage change management governance structures, including change networks, sponsor coalitions, and change agent communities, to build organizational change capability and ensure consistent application of change methodologies.
• Partner with project management, IT, Enterprise Excellence, and operations leadership, to integrate change management activities into project plans, ensuring change readiness is a key success criterion for all supply chain transformation initiatives.
• Conduct organizational readiness assessments and develop mitigation strategies to address resistance, capability gaps, and cultural barriers that may impede the successful adoption of new systems and standardized processes.
• Lead, mentor, and provide oversight to change management practitioners and resources deployed across multiple concurrent transformation initiatives, ensuring quality, consistency, and adherence to best practices.
• Design and implement change management metrics, dashboards, and reporting mechanisms to measure adoption, proficiency, and business impact, using data-driven insights to adjust strategies and demonstrate ROI.
• Develop change management tools, templates, playbooks, and resources that can be scaled across the organization and build a repeatable change management practice within the university.

Required Qualifications

• Master’s or bachelor’s degree in business, Organizational Development, Communications, or a related field.
• 5-8 years of progressive experience in organizational change management, with at least 4 years supporting large-scale technology transformation programs.
• Demonstrated experience leading change management strategies for higher education institutions with a good understanding of higher education operations.
• Proven track record of managing complex, cross-functional change initiatives in matrixed organizations with multiple stakeholder groups and competing priorities.
• Experience overseeing change management teams and resources across multiple concurrent projects or programs.
• Background in digital transformation initiatives involving system implementation, automation, process standardization, system integration, and operational efficiency improvements.
• Experience working with senior leaders to build sponsorship and drive organizational change.