Ocean Import Specialist - Growth & Global Impact

Danzas; Detroit (MI); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical Benefits

Paid Time Off

Professional Growth

Job summary

DHL Global Forwarding in Detroit, MI seeks an Ocean Import Specialist with strong communication and customer service skills. The role focuses on accurate, timely freight movement and proactive problem-solving to maintain high customer satisfaction.

Minimum 5 years in ocean import, strong financial acumen, and knowledge of INCOTerms are required. Proficiency in Excel/PowerPoint is expected; LOGIS or Cargo Wise knowledge is a plus.

Qualifications

• Minimum 5 years of Ocean Import / industry related experience.
• Strong financial business acumen.
• Proactive with prioritization skills.
• Knowledge of INCOTERMS.
• Proficient in Excel, Word, and PowerPoint.
• LOGIS or Cargo Wise systems knowledge is a plus.
• Hazmat certification is a plus.

Responsibilities

• Daily tracking and tracing to ensure timely movement of cargo and customer satisfaction.
• Update shipment status, obtain entry documents for customs entries, and coordinate with customs brokers.
• Arrange freight release with carriers and co-load agents; confirm cargo availability.
• Provide status updates and maintain relationships with customers.
• Identify supplier performance issues and propose solutions.
• Ensure profitable cost management for cargo moves.
• May perform other tasks (e.g., Ocean Export).

Skills

Ocean Import Experience

Financial Acumen

Attention to Detail

Microsoft Office

Logistics Systems

Tools

LOGIS

Cargo Wise

Excel

PowerPoint

Word

Job description

DHL Global Forwarding in Detroit, MI seeks an Ocean Import Specialist with strong communication and customer service skills. The role focuses on accurate, timely freight movement and proactive problem-solving to maintain high customer satisfaction.

Minimum 5 years in ocean import, strong financial acumen, and knowledge of INCOTerms are required. Proficiency in Excel/PowerPoint is expected; LOGIS or Cargo Wise knowledge is a plus.