Ocean Import Specialist

Danzas; Detroit (MI); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical Benefits

Paid Time Off

Professional Growth

Job summary

DHL Global Forwarding in Detroit, MI seeks an Ocean Import Specialist with strong communication and customer service skills. The role focuses on accurate, timely freight movement and proactive problem-solving to maintain high customer satisfaction.

Minimum 5 years in ocean import, strong financial acumen, and knowledge of INCOTerms are required. Proficiency in Excel/PowerPoint is expected; LOGIS or Cargo Wise knowledge is a plus.

Qualifications

• Minimum 5 years of Ocean Import / industry related experience.
• Strong financial business acumen.
• Proactive with prioritization skills.
• Knowledge of INCOTERMS.
• Proficient in Excel, Word, and PowerPoint.
• LOGIS or Cargo Wise systems knowledge is a plus.
• Hazmat certification is a plus.

Responsibilities

• Daily tracking and tracing to ensure timely movement of cargo and customer satisfaction.
• Update shipment status, obtain entry documents for customs entries, and coordinate with customs brokers.
• Arrange freight release with carriers and co-load agents; confirm cargo availability.
• Provide status updates and maintain relationships with customers.
• Identify supplier performance issues and propose solutions.
• Ensure profitable cost management for cargo moves.
• May perform other tasks (e.g., Ocean Export).

Skills

Ocean Import Experience

Financial Acumen

Attention to Detail

Microsoft Office

Logistics Systems

Tools

LOGIS

Cargo Wise

Excel

PowerPoint

Word

Job description

Job Title: Ocean Import Specialist

Job Location: Detroit, Michigan

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for an OCEAN IMPORT SPECIALIST with excellent communication and customer service skills. Accuracy and timely movement of freight and information is a key component for this position.

Key Responsibilities

• Daily tracking and tracing and follow-up required to ensure timely and efficient movement of cargo and customer satisfaction; identify incidents and ensures resolution of incidents
• Update shipment status, issue arrival notice and obtain entry documents for customs entries. Communicate with customs brokers to confirm customs release status.
• Arrange freight release with carriers/co-load agents, confirm cargo availability
• Provides status updates and maintains excellent relationships with customers
• Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
• Ability to ensure profitable cost management for cargo moves
• May be required to perform other tasks as required (i.e.: Ocean Export)

Skills / Requirements

• Minimum 5 years of Ocean Import / industry related experience
• Strong financial business acumen
• A quick learner with a "Can-Do" attitude and strong prioritization skills
• Knowledge of INCO terms
• Good computer skills (Excel, Word, PowerPoint)
• LOGIS or Cargo Wise systems knowledge is a plus
• Hazmat certification is a plus

Pay Range: $23.36 - $31.14/hr. (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.