Import Manager

Savino Del Bene GmbH; Florida; On-site; USD 85,000 - 125,000; Full time

Job summary

Savino Del Bene GmbH is seeking an Import Manager to lead the import team and ensure regulatory compliance for exports as needed. The role requires strong leadership, coordination across departments, and a focus on delivering high-quality service to customers.

The ideal candidate will have at least five years in freight forwarding, three years of supervisory experience, and solid knowledge of incoterms. Excellent communication and organizational skills are essential for success.

Qualifications

• High School Diploma or GED required.
• Minimum five years of related experience in freight forwarding.
• Minimum three years of supervisory or managerial experience required.
• Knowledge of incoterms.
• Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions.
• Intermediate to Advanced PC skills - MS Office.
• Highly organized.
• Professional and courteous demeanor.
• Displays a flexible and open-minded willingness to adapt to new environments and be a team player.

Responsibilities

• Lead and manage the Import team with strong leadership skills and mentorship.
• Coordinate account activities and provide guidance to teams.
• Deliver results by leveraging the right people at the right time.
• Manage communication strategy within accounts and escalate risks as needed.
• Develop metrics to measure performance and drive customer satisfaction.

Skills

Leadership

Regulatory knowledge

Account coordination

Education

High School Diploma or GED

Tools

MS Office

Job description

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services, and warehousing third-party solutions servicing several Vertical Markets. We are currently seeking a strong Import Manager to join our growing team.

Essential Job Functions

• Lead and manage the Import team with strong leadership skills and mentorship
• Must have a better-than-average understanding of the Export Regulations or other government agency regulations that govern exports.
• Collaborate closely with staff to coordinate account activities
• Provide proper guidance and coaching to teams
• Deliver results by leveraging the skills of the right people at the right time
• Lead resolution of difficult issues through effective negotiation tactics
• Manage communication strategy within accounts
• Maintain a high degree of motivation in team members to retain the focus of providing the highest levels of customer satisfaction
• Provide ongoing growth and development opportunities for team members
• Proactively manage the account by constantly assessing changes to the business and their impact to the Company
• Identity all potential risks and develop a mitigation plan
• Escalate any unresolved issues or risks before they materially impact the Company
• Work closely with other departments to deliver a high level of service to customers
• Effectively manage any issues that do arise
• Develop relevant internal and external metrics to measure performance
• Perform other duties as assigned. Must be able to perform essential job functions with or without reasonable accommodations.

Qualifications Needed:

• High School Diploma or GED required.
• Minimum five years of related experience in freight forwarding.
• Minimum three years of supervisory or managerial experience required.
• Knowledge of incoterms
• Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions
• Intermediate to Advanced PC skills - MS Office
• Highly organized
• Professional and courteous demeanor
• Displays a flexible and open-minded willingness to adapt to new environments and be a team player