Ocean Import Operations Coordinator

NOVA WORLD INTERNATIONAL, LLC DBA: NOVA SHIPPING; West Bloomfield Charter Township (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Nova Shipping in Michigan seeks an experienced Ocean Import Operations Coordinator to join our team. You will manage end-to-end ocean import shipments from origin to delivery and maintain proactive communication with customers.

You will coordinate with overseas agents, carriers, terminals, brokers, and trucking partners while monitoring vessel arrivals and clearance processes. The role requires strong problem-solving, organization, and multitasking in a fast-paced environment, with Spanish

Qualifications

• Experience in ocean freight/import operations is preferred.
• Solid knowledge of logistics, ocean freight, and supply chain processes.
• Understanding of FCL import operations and shipping documentation.
• Familiarity with ocean carriers, terminals, brokers, and trucking operations.
• Strong communication and organization abilities; able to handle multiple shipments.
• Spanish language skills are preferred.

Responsibilities

• Handle ocean import shipments from pre-alert through final delivery
• Coordinate with overseas agents, shipping lines, terminals, customs brokers, truckers, and customers
• Monitor vessel arrivals, container availability, customs clearance, and delivery
• Track free time and proactively prevent demurrage, detention, and storage
• Manage documentation, releases, arrival notices, and shipment updates
• Resolve operational issues and keep customers informed throughout the shipment
• Review and coordinate destination charges and vendor invoices

Skills

Communication skills

Organizational skills

Problem-solving

Multitasking

Spanish speaking

Job description

Nova Shipping is looking for an experienced Ocean Import Operations Coordinator to join our team.

We are looking for someone who understands international ocean freight and can manage import shipments from origin through final delivery while providing strong communication and customer service.

Key Responsibilities:

• Handle ocean import shipments from pre-alert through final delivery
• Coordinate with overseas agents, shipping lines, terminals, customs brokers, truckers, and customers
• Monitor vessel arrivals, container availability, customs clearance, and delivery
• Track free time and proactively prevent demurrage, detention, and storage
• Manage documentation, releases, arrival notices, and shipment updates
• Resolve operational issues and keep customers informed throughout the shipment
• Review and coordinate destination charges and vendor invoices

Requirements:

• Previous ocean freight/import operations experience preferred
• Good knowledge of logistics, ocean freight, and supply chain processes
• Understanding of FCL import operations and shipping documentation
• Familiarity with ocean carriers, terminals, customs brokers, and trucking operations
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple shipments and priorities in a fast-paced environment
• Spanish speaking is preferred
• Freight forwarding/NVOCC experience is a plus