Ocean Export Coordinator

Aimic Inc; Inwood (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Aimic Inc in New York is seeking an Ocean Export Coordinator to manage shipments from initial customer requirements through completion, ensuring compliance and on-time delivery in a fast-paced freight environment.

You will coordinate RO/RO, breakbulk, project cargo and other ocean exports, serve as the dedicated point of contact for assigned accounts, and provide proactive updates while resolving questions and issues as they arise.

Responsibilities

• Coordinate ocean export shipments and support cargo movement from initial customer requirements through completion.
• Manage RO/RO, breakbulk, project cargo, and other ocean export shipments.
• Serve as a dedicated point of contact for assigned customer accounts, providing proactive updates and responding to shipment questions.
• Prepare, review, and coordinate shipment documentation.
• Coordinate with carriers, vendors, customers, agents, and other partners involved in moving cargo.
• Support export customs-clearance requirements and work with the appropriate parties to ensure documentation and shipment information are accurate.
• Monitor shipments and resolve operational issues, delays, or exceptions as they arise.
• Verify vendor invoices and shipment costs for accuracy.
• Ensure customers are billed appropriately and required payment is received before cargo release.
• Maintain organized shipment records and communicate clearly across customers and internal teams.
• Provide the high-touch customer service expected in a specialized freight environment.

Job description

• Coordinate ocean export shipments and support cargo movement from initial customer requirements through completion.
• Manage RO/RO, breakbulk, project cargo, and other ocean export shipments.
• Serve as a dedicated point of contact for assigned customer accounts, providing proactive updates and responding to shipment questions.
• Prepare, review, and coordinate shipment documentation.
• Coordinate with carriers, vendors, customers, agents, and other partners involved in moving cargo.
• Support export customs-clearance requirements and work with the appropriate parties to ensure documentation and shipment information are accurate.
• Monitor shipments and resolve operational issues, delays, or exceptions as they arise.
• Verify vendor invoices and shipment costs for accuracy.
• Ensure customers are billed appropriately and required payment is received before cargo release.
• Maintain organized shipment records and communicate clearly across customers and internal teams.
• Provide the high-touch customer service expected in a specialized freight environment.