Ocean Activities Attendant, Part-Time

Naples Beach Club, A Four Seasons Resort; Naples (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401K

Complimentary hotel stays worldwide

Tuition reimbursement

Job summary

Naples Beach Club, a Four Seasons Resort, seeks dedicated staff for ocean activities operations on Florida’s Gulf Coast. You will deliver outstanding service to residents, guests, and visitors, guiding them through ocean-related programs and safety procedures.

Qualified candidates have lifeguarding or ocean-activities experience, CPR/AED/First Aid certifications, and strong English communication skills, with flexibility for weekend/holiday shifts in a luxury resort environment.

Qualifications

• CPR, AED, and First Aid certifications required.
• Experience in Ocean Activities, recreation, lifeguarding, or related roles.
• Proficiency in English and legal work authorization in the United States.
• Availability on weekends and holidays.

Responsibilities

• Deliver the highest level of customer service to residents, hotel guests, and community visitors.
• Provide accurate guidance related to ocean awareness, ecology, water safety, and regional knowledge.
• Assist in facilitating aquatic programs for residents and guests.
• Promote and support revenue-generating services and assist with reservations.
• Maintain all required certifications and safety protocols.
• Participate in staff trainings and safety drills.
• Contribute to a positive, professional work environment and teamwork.
• Promptly resolve guest concerns and complete incident reports.

Skills

Customer service

Interpersonal communication

English fluency

Teamwork

Flexibility scheduling

Tools

CPR certification

AED certification

First Aid certification

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
What You Will Do

What You Will Do

• Deliver the highest level of customer service when interacting with residents, hotel guests, and community visitors. Provide accurate and informative guidance related to ocean awareness, ocean ecology, environmental practices, water safety, and general knowledge of the region, ocean, and resort.
• Assist in the facilitation and execution of aquatic programs for residents and guests, ensuring optimal utilization of facility offerings while supporting innovation and excellence in guest experiences.
• Promote and support revenue-generating services by effectively communicating program offerings, assisting with reservations, and upholding service standards for all Ocean Activities programs.
• Maintain all required certifications and consistently comply with mandatory safety protocols and performance standards.
• Participate in ongoing performance evaluations and training opportunities to support personal and departmental development.
• Contribute to a positive and professional working environment by demonstrating strong teamwork, reliability, and adherence to operational requirements.
• Participate in regular staff trainings and safety drills.
• Assist in promptly resolving guest concerns with professionalism and accuracy. Complete incident reports, safety documentation, and equipment logs as required.
• And more!

What You Will Bring

• A genuine commitment to providing exceptional service to residents, guests, and colleagues.
• Strong interpersonal and communication skills.
• Ability to perform effectively under pressure, manage priorities, and adapt to changing operational conditions.
• A high level of professionalism and a strong sense of responsibility within the team environment.
• Effective organizational skills and the ability to work independently when necessary.
• Current CPR, AED, and First Aid certifications, with the physical capability to perform all duties associated with ocean activity operations.
• Previous experience in Ocean Activities, recreation, lifeguarding, or relevant roles.
• Proficiency in communication, adherence to procedures, and compliance with safety standards.
• Flexibility in scheduling, including availability on weekends and holidays. Fluency in English and legal authorization to work in the United States are required.

What We Offer

Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:

• Lucrative salary!
• Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
• Time off plans starting on the day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel staysaround the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Learn More About Working At Four Seasons — Visit Us

https://www.fourseasons.com/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Visa Requirements

Legal authorization to work in the United States is required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf