Occupational Safety and Care Coordinator

Holder Construction; Richmond (VA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

PTO

Health/dental/vision insurance

Shift differential

Job summary

Holder Construction is seeking an Occupational Safety and Care Coordinator for our Richmond, VA projects. This in-person, full-time role centers on caring for injured workers, guiding them through medical options, and managing the overall claims process from first report to return to work.

You will work with the Safety Team, Risk Management, subcontractors, and third-party partners to deliver a best-in-class experience, ensuring safety and operational excellence on site.

Qualifications

• 2–4 years of construction safety experience, including onsite claims handling.
• Familiarity with OSHA 29 CFR 1904 Subpart C — Recordkeeping Forms and Recording Criteria.
• Proficient with Microsoft Office and case management technologies.

Responsibilities

• Serve as the primary point of care coordination for injured workers — accompany them to medical appointments and assist with follow-up care.
• Establish and maintain project panels of physicians and partner clinics.
• Administer the claims and care process for onsite injuries with consistent management.
• Lead incident investigations with the safety team and ensure documentation is complete.
• Track incident data and claim trends to identify risk factors and improvements.
• Maintain professional communication with leadership on claim status and updates.
• Advise workers and management on risk management policies and best practices.

Skills

People skills

Written and verbal communication

Relationship building

Team collaboration

Travel willingness

Education

Bachelor’s or Associate’s degree preferred

Tools

Microsoft Office

Case management software

Job description

Occupational Safety and Care Coordinator

Benefits

• Paid time off
• Health, dental, vision, and life insurance
• Night and swing shift differential pay for select roles

About the Role

We are looking for an Occupational Safety and Care Coordinator to join our Safety team on our project(s) in Richmond, VA. This is a full‑time, in‑person position. The Occupational Safety and Care Coordinator works at the intersection of human care and operational excellence — serving as the primary advocate and guide for injured workers while managing the claims process with professionalism and precision. This role works directly with the Safety Team, Risk Management Department, subcontractors, and third‑party partners to deliver best‑in‑class experience from first report through return to work.

Key Responsibilities

• Serve as the primary point of care coordination for injured workers — accompanying them to medical appointments, navigating treatment options, and assisting with follow‑up care from first visit through recovery
• Establish and maintain each project's panel of physicians, building relationships with partner clinics, occupational health providers, and onsite/mobile medical services before incidents occur
• Administer the claims and care process for any onsite injuries, coordinating a consistent internal and external claims management process
• Lead thorough incident investigations alongside the project safety team — compiling required documentation, owning report submittals, and ensuring accuracy and completeness
• Track incident data and claim trends, partnering with Safety and Risk Management to identify patterns, flag risk factors, and drive proactive improvements
• Maintain consistent, professional communication with local, regional, and company leadership on claim status and updates
• Act as an on‑the‑ground resource for workers and management on risk management policies, safety best practices, and available support options

Qualifications

• 2–4 years of construction safety experience, including onsite claims handling, required
• Familiarity with OSHA 29 CFR 1904 Subpart C — Recordkeeping Forms and Recording Criteria required
• Excellent people skills with the ability to engage diverse audiences — injured workers, subcontractor supervisors, clinic staff, and executives
• Strong written and verbal communication skills
• Able to build collaborative relationships with internal teams and external partners
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and case management technologies
• Able and willing to travel regularly to project sites within approximately a three‑hour radius
• Bachelor's or Associate's degree preferred; equivalent professional experience will be considered

Holder is committed to Equal Opportunity Employment (EOE).

Substance abuse testing and a background screening is a condition of employment, and Holder Construction does not sponsor applicants for immigration status or benefits.