Occupancy Specialist

Kids for the Future; Boston (MA); On-site; USD 80,231,424 - 88,827,648; Full time

Job summary

The Barkan Management Company is seeking an Occupancy Specialist to manage leasing, certifications, and compliance for HUD, LIHTC and other affordable housing programs. The role emphasizes accurate resident documentation, income verification, and regulatory adherence.

Responsibilities include processing applications, recertifications, and maintaining confidential resident files, while coordinating with property staff to meet occupancy goals and pass audits.

Qualifications

• High school diploma or equivalent required.
• Associate or bachelor’s degree preferred.

Responsibilities

• Process applications and eligibility screening per guidelines.
• Complete move-in, annual, and interim recertifications on time.
• Maintain resident files to meet compliance standards.
• Verify income, assets, and eligibility per program requirements.
• Enter and maintain resident information in property management systems.
• Coordinate leasing and occupancy goals with staff.
• Ensure HUD/LIHTC and state regulations compliance.
• Respond to inquiries about leases and program requirements.

Skills

Regulatory compliance knowledge

Organizational skills

Customer service

Deadline management

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Yardi

OneSite

Job description

• Location 30 Washington Street,Brighton, MA, 02135,United States
• Base Pay $28.00 - $31.00 / Hour
• Job Category Occupancy Specialist
• Required Degree High school
• Manage Others No

Contact information

• Name Rose Baez
• Email [e-mail]

Description

Come join our growing team!

If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C.

Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations. Join us as we continue to redefine the standards of excellence in property management!

The Occupancy Specialist is responsible for managing the leasing, certification, and compliance processes for the property in accordance with federal, state, and local housing program regulations. This role ensures that all resident files are properly documented and maintained while maximizing occupancy and maintaining regulatory compliance for programs such as U.S. Department of Housing and Urban Development (HUD), Low-Income Housing Tax Credit (LIHTC), and other affordable housing programs.

Essential Duties and Responsibilities

• Process new resident applications and conduct eligibility screening in accordance with program guidelines.
• Complete move-in, annual, and interim recertifications accurately and within required deadlines.
• Maintain resident files ensuring all documentation meets compliance standards.
• Verify income, assets, and eligibility in accordance with affordable housing program requirements.
• Enter and maintain resident information within property management software systems.
• Coordinate with property management staff to ensure units are leased in a timely manner and occupancy goals are met.
• Ensure compliance with applicable regulations from programs administered by the U.S. Department of Housing and Urban Development and state housing agencies.
• Respond to resident inquiries regarding lease terms, certifications, and program requirements.
• Monitor upcoming recertifications and ensure residents are notified of required documentation deadlines.
• Maintain strict confidentiality of resident information.
• Assist with internal and external audits, inspections, and file reviews.
• Provide administrative support to the Property Manager as needed.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 2+ years of experience in affordable housing, property management, or leasing.
• Experience with HUD, Section 8, LIHTC, or other affordable housing programs required.
• Strong knowledge of occupancy compliance and recertification procedures.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and property management software (e.g., Yardi, OneSite, or similar).
• Ability to handle confidential information professionally.

Preferred Certifications

• Certified Occupancy Specialist (COS)
• Tax Credit Specialist (TCS)
• Housing Credit Certified Professional (HCCP)
• Specialist in Housing Credit Management (SHCM)

Skills and Competencies

• Regulatory compliance knowledge
• Strong organizational skills
• Customer service and resident relations
• Ability to manage multiple deadlines

The Barkan Companies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.