Occupancy Specialist

SHELTER, Inc.; Concord (CA); On-site; USD 38,228 - 44,083; Full time

Benefits offered by this job

18 days of Paid Time Off

100% paid Group Term Life insurance

Tuition reimbursement up to $3,000 per year

Pet Insurance

Employee Assistance Program

Job summary

SHELTER, Inc. in Concord, CA is seeking an Affordable Housing Compliance Specialist responsible for ensuring residential properties comply with regulations. This full-time role involves responsibilities such as auditing lease agreements, preparing compliance reports, and training staff on occupancy standards.

Candidates should have 3+ years of experience in property management or housing compliance, expertise in Fair Housing laws, and proficiency with property management software. The company offers competitive compensation and benefits, including paid time off and tuition reimbursement.

Qualifications

• 3+ years of experience in property management or housing compliance.
• Working knowledge of HUD regulations and local occupancy codes.
• Experience with affordable housing programs (LIHTC, Section 8) preferred.

Responsibilities

• Audit lease agreements to ensure documentation aligns with regulations.
• Prepare and submit required occupancy and compliance reports.
• Respond to tenant inquiries related to occupancy standards.

Skills

Property management experience

Knowledge of Fair Housing laws

Detail-oriented

Communication skills

Microsoft Office Suite

Education

Certified Occupancy Specialist (COS)

Housing Credit Certified Professional (HCCP)

Tools

Yardi

Job description

Affordable Housing Compliance Specialist

Work Location: Concord, CA (Fully onsite, no remote)

Employment Details: Full time, non-exempt during business hours

Compensation: $27.75 - 32/hour

About the role: We are searching for a Compliance Specialist that will be responsible for ensuring that residential properties under management are in full compliance with all applicable federal, state, and local occupancy regulations, housing codes, and lease requirements. Under the supervision of the Director of Property, they support communication with regulatory matters, maintains compliance records, and partners cross-functionally with property managers, leasing teams to uphold company standards.

What you’ll do:

Compliance Monitoring and Inspections

• Audit lease agreements and tenant files to ensure documentation aligns with occupancy regulations (HUD, Fair Housing Act, local housing ordinances).
• Identify and document compliance deficiencies; coordinate corrective action plans with property management teams.
• Track inspection schedules and ensure timely resolution of outstanding violations.

Regulatory Reporting and Documentation

• Prepare and submit required occupancy and compliance reports to government agencies and internal stakeholders.
• Maintain accurate, audit-ready records of all inspections, violations, corrective actions, and certifications.
• Monitor regulatory updates and proactively communicate policy changes to affected teams.
• Assist in preparing documentation for third-party audits, HUD reviews, and tax credit compliance reviews (LIHTC, Section 8, HOME, HOPWA, etc.)

Tenant and Stakeholder Interaction

• Respond to tenant inquiries and complaints related to occupancy and habitability standards.
• Coordinate with property management team to ensure proper tenant qualification and move-in/move-out compliance.
• Serve as liaison between property staff and regulatory agencies during inspections or investigations.

Training and Process Improvement

• As directed by manager, conducts compliance training to property management and leasing staff on Fair Housing, occupancy standards, and related regulations.
• Assist with standard operating procedures (SOPs) updates for compliance workflows.
• Identify process gaps and recommend system or policy improvements to reduce compliance risk and elevate recommendations to manager for approval.

What you’ll bring:

• 3+ years of experience in property management, housing compliance, MOR and REAC, or a related regulatory role.
• Working knowledge of Fair Housing laws, HUD regulations, and local occupancy codes.
• Experience with affordable housing programs (LIHTC, Section 8, HOME) strongly preferred.
• Proficiency with property management software (Yardi) and Microsoft Office Suite.
• Strong written and verbal communication skills with the ability to clearly convey regulatory requirements.
• High attention to detail and strong organizational skills; ability to manage multiple priorities and deadlines.
• Certified Occupancy Specialist (COS), Housing Credit Certified Professional (HCCP), or similar designation highly desired.
• Experience working with government housing agencies highly desired.
• Familiarity with accessibility standards (ADA, Section 504) preferred.

Position Requirements:

• Must successfully pass a criminal background check
• Must provide TB test clearance

What we offer:

• 18 days of Paid Time Off
• 15 paid holidays, including your birthday!
• 100% paid Group Term Life insurance, Accidental Death & Dismemberment, Long-term disability insurance
• Up to $3,000 Tuition Reimbursement a year
• 403b with SHELTER Inc., matching contribution
• Pet Insurance
• Employee Assistance Program
• Discount Marketplace
• Internal growth opportunities

SHELTER, Inc., is an equal opportunity employer. We believe diverse perspectives drive innovation and lead to better outcomes for the communities we serve. We strongly encourage applications from individuals with varied backgrounds, identities, and lived experiences.