OCC Trainer

inMy Jet; Overland Park (KS); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) retirement plans with employer

PTO accrual and holidays

Job summary

Airshare in Overland Park, KS is seeking an Operations Trainer to design and deliver structured training for the Owner Services and Flight Control teams, focusing on the Flight Management System and SOPs.

You will develop LMS paths, track training data, mentor new hires, and ensure documentation aligns with SOPs, while adapting to diverse learning styles and coordinating with the OCC Training Manager.

Qualifications

• Proven teaching experience and instructional tools.
• Excellent communication, presentation, and public speaking skills.
• Ability to tailor training to diverse learning styles and cohorts.
• Experience designing and implementing training programs and materials.
• Ability to analyze performance data and adjust training strategies.

Responsibilities

• Serve as SME and primary trainer for Flight Management System (FMS) training.
• Conduct training sessions for new hires and existing staff.
• Support structured, modular training programs with onboarding focus.
• Develop LMS paths, presentations, and quick reference tools.
• Ensure training documentation aligns with SOPs and improves efficiency.

Skills

Teaching methodologies

Communication skills

Public speaking

Adult learning styles

Training program design

Performance data analysis

CRM software

LMS knowledge

Travel willingness

Tools

Flight Management System

SOPs

CRM

LMS

Job description

# OCC TrainerAirshareCHQ - Overland Park, KS 662118 days agoJob descriptionDescriptionSUMMARYAirshare is a company that values its people and recognizes their contributions to the success of the organization. We believe in teamwork and collaboration to ensure that customers are safely and punctually transported to their destinations. Whether you work as a pilot, mechanic, or part of the operations team, Airshare acknowledges the critical role each individual plays in the seamless execution of every trip. The company prides itself on delivering exceptional service and has fostered a dynamic and rewarding culture.The Operations Trainer is responsible for training both new hires and current employees within the Owner Services and Flight Control teams. This role involves implementing a structured training program, coordinating, and leading initial and periodic recurrent training sessions, and maintaining detailed documentation of all training activities. In addition, the Training Manager will provide training on Airshare products and programs to ensure comprehensive knowledge across the team. As a subject matter expert in operations, the Flight Management System, and Airshare product and service offerings, the Trainer will leverage their expertise to motivate and engage employees. A critical aspect of the role is to assess and address diverse training needs, adapting to various adult learning styles within the same cohort.ESSENTIAL DUTIES• Serve as the subject matter expert and primary trainer for all Flight Management System (FMS) training• Conduct training sessions for new hires and existing employees, on the Flight Management System and SOPs• Provide support and mentorship to new hires to ensure a smooth onboarding experience• Assist the OCC Training Manager in implementing structured, modular training programs• Support quality assurance efforts by identifying knowledge gaps and training needs• Assist in analyzing performance data to recommend training enhancements• Maintain records of initial and recurrent training for Owner Services and Flight Control team members• Support development of LMS paths, presentations, and quick reference tools• Ensure all training documentation is accurate, current, and aligned with SOPs• Identify and implement opportunities to improve system efficiencies• Contribute to the development of CRM and flight scheduling software• Monitor employee performance and response to training requirements and skills• Stay current with new corporate teaching techniques and methodologies• Provide operational support as neededQualificationsQualified candidates must be proficient in effective teaching methodologies and instructional tools.• Exceptional communication, presentation, and public speaking skills• Deep understanding of diverse learning styles and how to tailor training approaches• Strong organizational and time management abilities to handle multiple priorities• Advanced critical thinking and decision-making skills for problem-solving• Expertise in designing and implementing training programs and materials• Ability to analyze performance data and adjust training strategies accordingly• Experience with training in complex systems, preferably flight scheduling software• Familiarity with quality assurance processes and gap analysis techniques• Commitment to continuous learning and staying updated with industry best practices• Ability to travel periodically to other offices to train personnelBENEFITS AND PERKS• Medical, dental, and vision insurance – if you choose to participate, coverage will commence on the first day of the month following your date of hire• Airshare offers a no-cost medical and dental option at the employee level• Optional supplemental insurance benefits (accident, hospital indemnity, critical illness, life, short-term/long-term disability, and pet)• Paid Parental Leave• Company-paid term life insurance equal to 1.5 times your annual salary• Two 401(k) retirement plans with employer match – you will be eligible to participate on the first of the month following 30 days of employment• PTO is accrued based on the length of employment• 11 holidays per year• Access to relocation flights• FREE Full Size on-site Gym with locker rooms and Sauna• Group Fitness Classes and various activities (pickleball, running club, ping pong, etc.)• FREE Access to Bicycle sharing• Indoor and Outdoor Common areas with WIFI• On-site café and Food Truck on Wednesdays• Amazon Delivery lockers• Covered ParkingAirshare is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation