OCC Duty Manager - Aviation Operations & Flight Coordination

Swissport International AG; Chicago (IL); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement planTuition reimbursement

Vision insurance

Job summary

Swissport International AG, a global leader in aviation services, seeks an OCC Duty Manager to serve as the central communications hub for daily operations in Chicago. You will track aircraft movements, relay updates to departments, and ensure on-time departures while maintaining accurate logs.

The role includes coordinating flight activity, communicating schedule changes, and supervising ramp staff to optimize coverage.

Qualifications

• Minimum 3 years Ramp Supervisor experience
• Excellent verbal and written communication skills
• Excellent knowledge of Ramp Operations
• Strong organizational and multi-tasking skills
• Leadership ability
• Customer focus and quality awareness
• Ability to deal with conflict
• Valid Driver’s License

Responsibilities

• Coordinate daily flight activity between all Operating Departments.
• Communicate all daily flight schedule changes to all affected Operations Departments and reallocate resources to facilitate on-time departures.
• Ensure all Swissport controllable services are completed for an on-time departure.
• Communicate with all levels of management, customers, and other agents in a timely and accurate manner.
• Ensure daily flight activity logs are accurate for proper invoicing.
• Optimize the use of the ramp staff for flight activity coverage.
• Other duties as assigned.

Skills

Ramp supervision experience

Verbal and written communication

Ramp operations knowledge

Leadership

Organizational skills

Customer focus

Conflict management

Driver's license

Job description

Swissport International AG, a global leader in aviation services, seeks an OCC Duty Manager to serve as the central communications hub for daily operations in Chicago. You will track aircraft movements, relay updates to departments, and ensure on-time departures while maintaining accurate logs.

The role includes coordinating flight activity, communicating schedule changes, and supervising ramp staff to optimize coverage.