Observability Lead — Hybrid, Equity & PTO

Tulip; Somerville (MA); Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

Company equity

Flexible work schedule

401(K)

Job summary

Tulip, located in Somerville, MA, is hiring for an Observability-focused role. You will mentor teams, design and maintain core observability tooling, and drive reliability culture across engineering groups in a hybrid office setting.

The role emphasizes OpenTelemetry, Prometheus, and AI-enabled observability with strong collaboration across Engineering, Edge, DevOps, and Hardware teams. Join a world‑class, MIT-spinoff backed by active benefits and equity.

Qualifications

• 5+ years of experience with open source Observability tools (e.g. Loki, Grafana, Tempo, Mimir stack).
• Hands-on experience instrumenting distributed systems with OpenTelemetry and managing metrics pipelines with Prometheus at scale.
• Experience developing and distributing Claude Skills, Gemini Gems, or similar AI processes.

Responsibilities

• Mentor and evangelize observability best practices, SLIs/SLOs, and reliability culture across engineering teams.
• Contributing to and maintaining Tulip's triage and remediation processes as a player/coach.
• Perform incident response and debug production issues across the entire stack.
• Design, build, and maintain the core infrastructure and tooling used by Tulip’s engineering teams.

Skills

Observability tools

OpenTelemetry

Prometheus

Claude/Gemini AI

PromQL

Tools

Kubernetes

MongoDB

PostgreSQL

Grafana

Loki

Tempo

Mimir

OpenTelemetry

Job description

Tulip, located in Somerville, MA, is hiring for an Observability-focused role. You will mentor teams, design and maintain core observability tooling, and drive reliability culture across engineering groups in a hybrid office setting.

The role emphasizes OpenTelemetry, Prometheus, and AI-enabled observability with strong collaboration across Engineering, Edge, DevOps, and Hardware teams. Join a world‑class, MIT-spinoff backed by active benefits and equity.