Observability Engineer — Build Dashboards, Alerts & Reliability

openloophealth; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Flexible spending accounts

Flexible paid time off

Employer retirement match

Life insurance

Pet insurance

Job summary

openloophealth is seeking an observability lead to build and scale monitoring for enterprise systems. You will define what to monitor, create dashboards and alerts, and design escalation paths to keep teams informed with minimal noise.

You will leverage Datadog and PagerDuty, write lightweight scripts in Python, and extend monitoring to systems lacking native integrations, driving continuous improvement.

Qualifications

• 3+ years building observability functions, dashboards, monitors, and alerts.
• Hands-on with Datadog and PagerDuty.
• Scripting and API skills (e.g., Python) to collect logs from systems without ready-made integrations.
• Proven ability to improve monitoring coverage iteratively.
• Startup or high-growth experience is a plus.

Responsibilities

• Define what to monitor and how to measure uptime and reliability across enterprise systems.
• Build dashboards and monitors for availability, performance, capacity, and concurrency in monitoring software.
• Design alert routing and escalation to minimize noise and ensure actionable signals.
• Use scripts or small internal tools to add monitoring where native integrations are missing.
• Track business processes across connected systems, identifying failures and outages.
• Connect observability with incident response, root-cause analysis, and change validation with ITSM.
• Automate monitoring tasks and refine alert quality over time.

Skills

Observability

Dashboards

Alerting

Scripting

Tools

Datadog

PagerDuty

Python

Job description

openloophealth is seeking an observability lead to build and scale monitoring for enterprise systems. You will define what to monitor, create dashboards and alerts, and design escalation paths to keep teams informed with minimal noise.

You will leverage Datadog and PagerDuty, write lightweight scripts in Python, and extend monitoring to systems lacking native integrations, driving continuous improvement.