Observability Engineer — Build Our Monitoring Platform

OpenLoop Health; Oregon; Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Flexible PTO

401(k) + Company Match

Life Insurance, Pet insurance, and/or—

Job summary

OpenLoop Health is seeking an Observability Engineer to build our observability practice from scratch. You will design dashboards and alerts in Datadog, and connect logs and APIs to improve visibility across our enterprise systems.

You will own alert routing in PagerDuty, monitor end-to-end business processes, and collaborate with ITSM to drive incident response. If you enjoy shipping practical tools quickly in a fast-moving startup, we'd love to hear from you.

Qualifications

• 3+ years building observability functions, including dashboards and alerts.
• Hands-on experience with Datadog.
• Hands-on experience with PagerDuty.
• Scripting and API experience (e.g., Python) to pull logs and data from systems without native integrations.
• A track record of building observability or monitoring where little existed before.

Responsibilities

• Define and build the observability program across systems.
• Instrument systems in Datadog; create dashboards and monitors for availability, capacity, performance and concurrency.
• Own alerting and escalation in PagerDuty; design alert routing and escalation.
• Create visibility for systems with little observability by pulling logs and building integrations.
• Monitor end-to-end business processes to identify and fix process failures.

Skills

Datadog

PagerDuty

Python scripting

Observability

Tools

OpenTelemetry

Jira Service Management

Job description

OpenLoop Health is seeking an Observability Engineer to build our observability practice from scratch. You will design dashboards and alerts in Datadog, and connect logs and APIs to improve visibility across our enterprise systems.

You will own alert routing in PagerDuty, monitor end-to-end business processes, and collaborate with ITSM to drive incident response. If you enjoy shipping practical tools quickly in a fast-moving startup, we'd love to hear from you.