OBGYN Surgery Scheduler

Virginia Physicians For Women; Virginia (MN); On-site; USD 28,000 - 33,000; Full time

Job summary

Virginia Physicians For Women in Midlothian, VA is seeking a full-time Surgery Scheduler to coordinate surgical procedures with area hospitals and our surgery center. This onsite role at the Koger Center Blvd office focuses on optimizing operating room time and ensuring clear communication among patients, departments, physicians, and facilities.

The candidate will manage pre/postoperative scheduling, patient instructions, consents, and documentation, with strong HIPAA knowledge and proficiency

Qualifications

• High school diploma or equivalent.
• 2+ years of surgery scheduling experience preferred.
• 4+ years in a medical office with scheduling and terminology.
• Strong verbal and written communication with detail.
• Courteous, professional demeanor with internal and external stakeholders.
• Sound judgment in handling inquiries and deviations from procedures.
• Patient-focused, able to address concerns and maintain dignity.
• Understanding of physician scheduling preferences.
• Proficient in medical terminology, HIPAA guidelines, and ModMed.
• Proficient in Office 365 (Word/Outlook/Excel).
• Prioritize tasks and manage details in a fast-paced setting.
• Judgment to seek guidance when needed and handle increased workload.
• Ability to perform accurately during busy periods.
• Position involves extended phone work and extensive sitting.

Responsibilities

• Coordinate surgical scheduling with patients, internal departments, hospital schedulers, and physicians.
• Schedule all preoperative and postoperative appointments related to surgery.
• Explain the scheduling process, provide pre-op instructions, and answer questions.
• Obtain appropriate patient consent forms.
• Ensure surgical orders are completed and available to parties.
• Generate electronic communications to patients, including questionnaires and letters.
• Contact hospitals, insurers, and patients to obtain/confirm authorizations and appointments.
• Cancel and reschedule surgeries with proper notifications.
• Maintain timely, complete documentation for continuity of care.
• Perform other duties as assigned by management.
• Maintain regular and predictable attendance.

Skills

Communication skills

Medical terminology

HIPAA knowledge

Customer service

Decision making

Patient care

Scheduling

Attention to detail

Phone work

Time management

Education

High school diploma or equivalent

Tools

Office 365

ModMed

Job description

VPFW is seeking a full-time Surgery Scheduler who will be responsible for the accurate and timely scheduling and coordination of our patients' surgical procedures with area hospitals and the VPFW surgery center. This role is responsible for coordinating complex schedules, optimizing operating room and scheduling block time utilization, and facilitating timely communication between patients, internal departments, physicians, and surgical facilities and hospitals. This position is located onsite at VPFW's Koger Center Blvd office in Midlothian, Virginia.

Job Type

Full-time

Primary Responsibilities

• Coordinate surgical scheduling with patients, internal departments, hospital schedulers, and physicians.
• Schedule all preoperative and postoperative appointments related to surgery.
• Communicate with patients to explain the surgical scheduling process, provide pre-op instructions, and address any questions or concerns.
• Obtain appropriate patient consent forms.
• Ensure all surgical orders are completed accurately and available to appropriate parties.
• Generate electronic communications to the patient, including questionnaires and confirmation letters.
• Contact hospitals, insurance companies, and patients to obtain and confirm procedure/delivery authorizations and specialist appointments.
• Cancel and reschedule surgeries, ensuring proper notifications as needed.
• Maintain timely and complete documentation to ensure continuity of patient care.
• Perform all other duties as assigned by management.
• Regular and predictable attendance.

Requirements

• High school Diploma or equivalent required.
• Two (2) or more years of surgery scheduling experience strongly preferred.
• Four (4) or more years of experience in a medical office setting, including use of medical terminology, customer service, and appointment scheduling required.
• Strong verbal and written communication skills with the ability to convey and receive detailed information.
• Courteous, helpful, and professional demeanor in all interactions, internal and external.
• Demonstrates sound judgment when assessing inquiries to determine the most appropriate response.
• Patient-focused with the ability to address patient concerns, support patient needs, and treat all patients with dignity and care.
• Maintains a strong understanding of physician scheduling preferences.
• Proficient in medical terminology, procedures, HIPAA guidelines, and medical software (ModMed preferred).
• Strong computer skills including proficiency in Office 365 (Word, Outlook, and Excel).
• Ability to prioritize tasks and manage details in a fast-paced clinical setting.
• Demonstrates sound judgment when handling situations not covered by established procedures and seeks guidance when needed.
• Able to perform work accurately and efficiently, particularly during periods of increased workload.
• Position requires extended periods of phone work and extensive sitting.

Salary Description

$20.00 - 24.00 per hour