OBGYN Medical Assistant II: Special Procedures & Patient Care

UnitedHealth Group; Somerville (MA); On-site; Confidential; Full time

Job summary

Atrius Health is seeking a Medical Assistant II to join our team in Massachusetts. The role focuses on advanced MA duties, improving patient satisfaction, patient flow, and compliance with procedures, supporting one or more clinicians and potentially multiple departments.

Responsibilities include optimizing clinician schedules, coordinating coverage when clinicians are unavailable, and handling patient documentation and prior authorizations, while contributing to care improvement initiatives and

Qualifications

• High School Diploma or GED.
• 1+ years as a Medical Assistant (bachelor's or associate degree may substitute for one year of experience)

Responsibilities

• Maintain high technical expertise and serve as a resource to Medical Assistants.
• Manage patient flow, access and scheduling for clinicians to optimize appointment availability.
• Coordinate practice when clinicians are unavailable and ensure timely communication to clinicians.
• Review clinician mail and MyHealth messages; address questions as appropriate.
• Monitor practice issues and resolve patient satisfaction, flow, and procedure compliance.
• Assist in resolving patient concerns and inform supervisor of outstanding issues.

Skills

EMR experience

Word processing

Spreadsheets

Patient flow

Education

Associate degree in medical assisting

Medical assistant certification program graduate

Tools

EMR system

Job description

Atrius Health is seeking a Medical Assistant II to join our team in Massachusetts. The role focuses on advanced MA duties, improving patient satisfaction, patient flow, and compliance with procedures, supporting one or more clinicians and potentially multiple departments.

Responsibilities include optimizing clinician schedules, coordinating coverage when clinicians are unavailable, and handling patient documentation and prior authorizations, while contributing to care improvement initiatives and