OBA Tech - Charlotte (January Class)

Apex Systems; Charlotte (NC); On-site; USD 92,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Employee stock purchase program

Job summary

A staffing and workforce solutions company is seeking an OBA Technician in Charlotte, NC. This role involves supporting Treasury Sales Officers and clients with complex Treasury Services implementations. Ideal candidates should possess knowledge of data transmissions and file complexities, along with excellent organizational and interpersonal skills. This 6-month contract role offers competitive pay and benefits, including medical and professional development opportunities.

Qualifications

• Experience or foundational knowledge with data transmissions such as XML files and EDI processes.
• Ability to manage multiple requests simultaneously in a high-paced environment.
• Extremely organized and able to function with little oversight.

Responsibilities

• Build connections between systems for clients.
• Engage on client calls to ensure compatibility.
• Serve as primary contact for technical aspects associated with implementations.

Skills

Data transmission knowledge

Understanding file complexity

Adaptability to new systems

Strong organizational skills

Client support and interpersonal skills

Job description

Job Title

OBA Technician

Contract Length

6 month contract to start — conversion or extension based on performance

Location

Charlotte, NC

Pay Rate

$46/hr

Overview

This position supports Treasury Sales Officers, Implementation Advisors, and Treasury Services Specialists with the onboarding of new Large Corporate and Commercial clients implementing complex Treasury Services products within the US and Canada. The individual must have a broad and in-depth knowledge of the various payments, receipts, and reporting services as well as data transmission protocols in order to adequately consult with clients, explain the options available to them, and gather their requirements for implementing those services. The services they support are treasury services and cash management services – need to be familiar with what these services are. What are positive pay services? What is ACH and what does it do for a client? Make or receive payments. ACH Positive Pay – detecting fraud? Deep understanding of file formats.

Responsibilities

• Getting connections between systems for clients.
• Explain the file format. The work process comes from Sales to IA’s and you will quarterback the implementation.
• Engage on client calls to ensure system compatibility.
• Walk the client through setup with systems and allow clients to send their files.
• Support 20+ products and services, start small and learn 1-2 products, grow from there.
• Serve as the primary contact for all technical aspects associated with the implementation of these services as the client advocate for those product teams.
• Build trust and confidence with clients, ensuring the bank delivers an excellent client experience during these technically complex implementations.

Must-Haves

• Experience or foundational knowledge with data transmissions – XML files, EDI processes, sending data, setting up channels of transmissions (e.g., 200 payments in a file), STP, HTTPS.
• Understand the complexity of files – usually seen in banking or supply chain (e.g., purchase orders).
• Ability to quickly pick up new systems and new technology.
• Good personality; supportive of internal teams and external clients.
• Extremely organized, able to manage multiple requests simultaneously.
• Able to function in a high‑paced environment with little oversight.

Requirements

• Experience or foundational knowledge with data transmissions – XML files, EDI processes, sending data, setting up channels of transmissions (e.g., 200 payments in a file), STP, HTTPS.
• Understand the complexity of files – usually seen in banking or supply chain (e.g., purchase orders).
• Ability to quickly pick up new systems and new technology.
• Good personality; supportive of internal teams and external clients.
• Extremely organized, able to manage multiple requests simultaneously.
• Able to function in a high‑paced environment with little oversight.

What's in it for you

Benefits include medical, dental, vision, life, disability and other insurance plans. Additional perks: ESPP (employee stock purchase program), 401(k) retirement plan, HSA, SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, corporate discount savings program and other discounts. Professional development: on‑demand training program, certification prep, access to technical and leadership courses/books/seminars after 6 months tenure, certification discounts and perks to associations such as CompTIA and IIBA. Dedicated customer service team for consultants and a certified Career Coach.

Equal Opportunity Employer / EEO Statement

Apex Systems is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844‑463‑6178.