OB/GYN Patient Service Rep I – Check-In/Out

Axia Women's Health; Bridgewater (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) match

Generous PTO

Multiple medical plans

Axia-paid life insurance

Disability insurance

Employee counseling

Perks program

Job summary

Axia Women's Health seeks a Patient Service Representative I (PSR I) at Somerset OBGYN in Bridgewater, NJ. You will be the first and last contact for patients, handling appointments, inquiries, payments, and front-desk duties with professionalism.

The role requires excellent customer service, multitasking in a fast-paced setting, and teamwork with clinical staff. A high school diploma is required; prior reception experience is preferred.

Qualifications

• High School diploma required.
• Medical Receptionist/Patient Service Representative experience preferred, but not required.

Responsibilities

• Schedule and modify appointments.
• Respond to patient inquiries.
• Collect patient balances and copayments.
• Register new or existing patients and activate files.
• Coordinate with clinical team and route calls.

Skills

Excellent customer service

Multitasking

Compassionate empathy

Time management

Team collaboration

Adaptability

Flexible schedule

Education

High School diploma or equivalent

Job description

Axia Women's Health seeks a Patient Service Representative I (PSR I) at Somerset OBGYN in Bridgewater, NJ. You will be the first and last contact for patients, handling appointments, inquiries, payments, and front-desk duties with professionalism.

The role requires excellent customer service, multitasking in a fast-paced setting, and teamwork with clinical staff. A high school diploma is required; prior reception experience is preferred.