OB/GYN Front Office Assistant

Hera Health; Las Vegas (NV); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match after 1 year

Company-paid Life insurance

Paid Time Off/Paid holidays

Job summary

Hera Health in Las Vegas is seeking a Front Office Assistant to be the first point of contact for patients, handling registration, scheduling, and basic front desk tasks with a strong commitment to service.

You will support insurance verification, payments, and EMR management in a fast-paced OB/Gyn practice; excellent communication, organization, and teamwork are essential, and AthenaOne experience is preferred. A high school diploma is required.

Qualifications

• Previous experience in a medical office or healthcare setting is required.
• Minimum 1 year of experience; OB/GYN experience preferred.
• Excellent communication and interpersonal skills.
• Proficient in electronic health records (EHR), AthenaOne preferred.

Responsibilities

• Welcome and register patients.
• Check-out patients and manage inquiries.
• Schedule appointments and verify insurance information.
• Maintain electronic medical records (EMR) confidentially.
• Collect payments and all required documentation.
• Collaborate with medical staff to facilitate patient flow and support office operations.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

AthenaOne

EMR

Job description

Position: Front Office Assistant

Location: Las Vegas, NV

Type: Full-time

At Hera, we believe women’s healthcare deserves higher standards where value is placed on the quality of care provided, and the best patient outcomes are achieved. We believe by focusing on data-driven and sustainable ways of optimizing outcomes within a culture that promotes evidence, collaboration and leadership we can and will achieve better healthcare for women and babies.

My OBGYN, a Hera affiliate, is a medical practice in Las Vegas dedicated to providing exceptional patient care. We are committed to delivering high-quality healthcare services in a compassionate and efficient manner. As part of our team, you'll have the opportunity to contribute to improving the health and well-being of our community.

Position Overview:

We are seeking a detail-oriented and organized Front Office Assistant to join our team. This position serves as the first point of contact for patients, providing excellent customer service while performing administrative tasks that support the overall operations of the practice. This role requires excellent communication skills, the ability to multitask, and a strong commitment to patient satisfaction.

Responsibilities:

• Welcome and register patients
• Check-out patients
• Answer phone calls, schedule appointments, and manage patient inquiries efficiently
• Verify patient insurance information and prior authorizations
• Maintain electronic medical records (EMR) accurately and confidentially
• Collect payments and all required documentation
• Manage the reception area to ensure a welcoming and organized environment
• Collaborate with medical staff to facilitate patient flow and support office operations

Requirements:

• Previous experience in a medical office or healthcare setting required, minimum 1year; OB/GYN experience is preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Proficiency in electronic health record (EHR) preferably AthenaOne
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously
• Compassionate and patient-focused attitude
• High school diploma or equivalent
• Willingness to travel to both office locations

Benefits:

• Medical insurance
• Dental insurance
• Vision insurance
• 401k with company match after 1 year of service
• Company-paid Life insurance
• Paid Time Off/Paid holidays