OB/GYN Front Desk Specialist: Scheduling & Experience

IHA; Rocky Hill (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

IHA is seeking a Business Services Representative – OB/GYN in Connecticut to support a busy women's health practice. The role focuses on front-desk duties such as scheduling, check-in/out, insurance verification, copays, and managing referrals and authorizations.

The ideal candidate is organized, personable, and passionate about patient care. Responsibilities include chart preparation, handling incoming communications, and supporting clinicians with administrative tasks.

Qualifications

• Experience in a medical office or billing department is preferred.
• Knowledge of patient billing and medical terminology is preferred.
• Excellent keyboard skills and proficiency with Windows-based computers and Microsoft Office.

Responsibilities

• Greets and communicates with patients in person or by phone in a courteous, professional manner.
• Answers calls using appropriate scripting and routes to the correct staff member.
• Schedules patient appointments following department protocols to maximize provider productivity.
• Manages admissions tasks such as check-in/out, insurance verification, copays, referrals and authorizations.

Skills

Medical office experience

Billing knowledge

Microsoft Office

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

IHA is seeking a Business Services Representative – OB/GYN in Connecticut to support a busy women's health practice. The role focuses on front-desk duties such as scheduling, check-in/out, insurance verification, copays, and managing referrals and authorizations.

The ideal candidate is organized, personable, and passionate about patient care. Responsibilities include chart preparation, handling incoming communications, and supporting clinicians with administrative tasks.