OB/GYN Clinical Operations Leader

Montefiore Health System; New York (NY); On-site; USD 129,000 - 161,000; Full time

Job summary

Montefiore Health System seeks a Director of Clinical Operations for the OB/GYN department. This senior leader oversees NPs, CNMs, and nursing staff, driving clinical excellence and operational performance.

You will lead patient access initiatives, quality and safety programs, and regulatory compliance across sites, shaping workforce development and signature programs to improve patient care in the Bronx.

Qualifications

• Bachelor's degree in Nursing required; Master's preferred.
• 7-9 years clinical experience in OB/GYN required.
• 4-6 years leadership experience preferred.
• New York State RN license required.
• BLS required.

Responsibilities

• Lead the design, implementation, and governance of standardized clinical and administrative workflows across all OB/GYN practice sites and care settings
• Oversee end-to-end panel management for all NPs and CNMs, ensuring appropriate panel size, patient attribution, and balanced caseloads that maximize access while protecting care quality and provider sustainability
• Monitor and act upon patient experience data to drive sustained improvement in satisfaction scores
• Ensure care coordination workflows are seamless across the prenatal-to-postpartum and gynecologic care continuum, minimizing fragmentation and communication gaps
• Serve as the departmental operational leader for all regulatory, accreditation, and certification activities
• Create structured recognition, career development, and retention programs that reinforce a sense of purpose and belonging for all departmental staff
• Serve as the operational lead for the Pregnancy Home Initiative and other signature departmental programs - driving program fidelity, expansion, outcome measurement, and sustainability
• Identify opportunities to develop and launch new service lines, care models, and programs in collaboration with physician and APP leadership that address unmet patient needs and advance Montefiore's OB/GYN
• Define, track, and report a comprehensive set of departmental KPIs aligned to the six strategic pillars, including clinical quality, access, productivity, experience, and financial performance
• Recruit, onboard, and retain high-performing NPs, CNMs, and nursing leaders; build a diverse, mission aligned workforce
• Lead, coach, and develop the Assistant Director of Nursing to ensure strong operational oversight of nursing support staff across all sites

Education

Bachelor's degree in Nursing

Master's degree in Nursing

New York State License as a Registered Nurse

BLS

Job description

Montefiore Health System seeks a Director of Clinical Operations for the OB/GYN department. This senior leader oversees NPs, CNMs, and nursing staff, driving clinical excellence and operational performance.

You will lead patient access initiatives, quality and safety programs, and regulatory compliance across sites, shaping workforce development and signature programs to improve patient care in the Bronx.