Oak Street Health

Saludos Hispanos; Rhode Island; On-site; Full time

Job summary

Join a mission-driven team focused on transforming healthcare for older adults! As a Medical Scribe, you'll play a crucial role in supporting primary care providers by documenting patient encounters and ensuring accurate clinical documentation. This position offers a unique opportunity for pre-med track individuals to gain valuable experience in a clinical setting while working in a collaborative environment. With a focus on quality care and community health, you will contribute to improving health outcomes and patient experiences. If you're ready to make a difference and grow professionally, this role is for you!

Benefits

Paid vacation

Sick time

401K match options

Health insurance

Vision benefits

Dental benefits

Leadership development opportunities

Continuing education stipends

Qualifications

• Knowledge of medical terminology and prior clinical experience preferred.
• Strong communication and computer skills are essential.

Responsibilities

• Documenting patient encounters and preparing After Visit Summaries.
• Consulting with providers to ensure accurate documentation.
• Supporting the care team with clinical documentation tasks.

Skills

Advanced listening skills

Communication skills

Computer literacy

Fluency in Spanish

Typing speed (70+ wpm)

Education

Pre-medical degree or clinical experience

Tools

Population health tools

Job description

Title: Medical Scribe (Full-time in Primary Care Setting)

For applicants in Rhode Island, the estimated range would be $17.25 per hour. However, note that there may be situations where an employee’s compensation is outside of this range.

Role Description

The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team-based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities:

1. Joining the provider in the exam room to observe patient visits
2. Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
3. Assigning appropriate CPT and ICD-10 codes
4. Preparing After Visit Summaries
5. Consulting with provider to ensure accurate and specific documentation
6. Clinical Documentation Improvement ~ 10%
7. Requesting and reviewing medical records
8. Leveraging Oak Street’s population health tools to support clinical documentation improvement
9. Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
10. Consulting with provider on clinical documentation opportunities
11. Administrative support for your provider and care team ~ 10%
12. Placing orders and referrals
13. Addressing tasks
14. Supporting the care team with additional responsibilities related to clinical documentation
15. Other duties as assigned

What we're looking for

Knowledge

1. Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
2. Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
3. Prior scribe or transcription experience [preferred but not required]

Skills

1. Advanced listening and communication skills [required]
2. Strong computer literacy and ability to learn new technical workflows [required]
3. Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

1. Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
2. Ability to type 70+ words per minute [strongly preferred]
3. Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider’s working style [required]
4. Ability to be a self-starter within your role scope
5. Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]
6. Ability to commit to at least 1 year in role (2+ is ideal) [required]
7. Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
8. Compliance with hospital and Oak Street Health policies, including HIPAA [required]

Behaviors

1. We strive for team members who represent our service standards and are:
2. Competent
3. Dependable
4. Inclusive
5. Someone who embodies being “Oaky”

What does being “Oaky” look like?

1. Assuming good intentions
2. Creating an unmatched patient experience
3. Driving clinical excellence
4. Taking ownership and delivering results
5. Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Mission-focused career impacting change and measurably improving health outcomes for medicare patients

Paid vacation, sick time, and investment/retirement 401K match options

Health insurance, vision, and dental benefits

Opportunities for leadership development and continuing education stipends

New centers and flexible work environments

Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health