OAK Long Bar + Kitchen Barback

AccorHotel; Boston (MA); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Discounted hotel rates

Learning programs

Job summary

Fairmont Copley Plaza in Boston is seeking a Barback to support the bar team and ensure guests receive exceptional service. You will keep the bar well-stocked, organized, and clean while assisting bartenders to deliver premium experiences.

Responsibilities include opening/closing duties, maintaining wine and bar inventory, and collaborating with colleagues to maintain Fairmont luxury standards. Flexibility for evenings and weekends is required.

Qualifications

• High school diploma or equivalent required.
• Previous restaurant/barback or hospitality experience preferred.
• TIPS certification preferred.

Responsibilities

• Assist bartenders to ensure timely and attentive service.
• Maintain cleanliness and organization of the bar, lounge, and service areas.
• Stock and rotate bar supplies; restock ice, garnishes, glassware, and equipment.
• Support team with beverage preparation and ensure proper inventory control.
• Follow health, sanitation, and responsible alcohol service standards.

Skills

English proficiency

Communication

Teamwork

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Employee Benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies.

Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Job Description

At Fairmont Copley Plaza, exceptional service is created through teamwork, attention to detail, and genuine hospitality. As an OAK Long Bar + Kitchen Barback, you will play an essential role in supporting the bar team by ensuring bartenders have the tools, products, and supplies needed to deliver exceptional guest experiences.

You will be responsible for maintaining the cleanliness, organization, and presentation of the bar, lounge area and service areas while ensuring all beverages, glassware, garnishes, and bar supplies remain fully stocked throughout each shift. Through efficiency, anticipation of operational needs, and collaboration with the team, you will contribute to a seamless and elevated dining experience that reflects Fairmont's luxury hospitality standards.

Guest Service

• Approach every guest and colleague interaction in a warm, professional, and service-oriented manner.
• Support bartenders to ensure timely, attentive, and personalized guest service.
• Anticipate operational and guest needs to minimize service interruptions.
• Maintain a clean, organized, and inviting bar environment that reflects Fairmont luxury standards.
• Respond promptly to bartender and server requests while maintaining a positive, team-oriented attitude.

Bar Operations

• Complete opening, closing, and side work duties in accordance with departmental standards.
• Stock and replenish liquor, beer, wine, mixers, juices, syrups, garnishes, ice, glassware, silverware, and bar supplies throughout each shift.
• Maintain proper product rotation (FIFO) and ensure all refrigerated products are stored and rotated appropriately.
• Maintain wine cellar inventory and presentation according to established standards.
• Prepare fresh garnishes and beverage mise en place to support efficient bar operations.
• Restock refrigeration units, beer systems, wine storage, and back bar displays.
• Ensure all glassware is washed, polished, sanitized, and readily available for service.
• Refill ice bins and maintain ice stations throughout service.
• Assist with receiving, organizing, and storing beverage deliveries.
• Monitor inventory levels and notify leadership of product shortages.
• Maintain bar equipment in clean, safe, and operational condition.

Cleanliness & Food Safety

• Maintain exceptional cleanliness and organization of the bar, lounge, service stations, storage areas, and back-of-house workspaces.
• Clear and clean bar tops, guest tables, workstations, refrigeration units, shelving, and equipment throughout the shift.
• Remove used glassware, dishes, empty bottles, cardboard, trash, and recyclables promptly.
• Wash and sanitize glassware, bar tools, and equipment in accordance with local health regulations.
• Complete daily cleaning responsibilities using departmental cleaning standards and Standard Operating Procedures (SOPs).
• Follow all food safety, sanitation, and responsible alcohol service standards.

Teamwork & Communication

• Work collaboratively with bartenders, servers, culinary colleagues, and leadership to ensure seamless restaurant operations.
• Communicate inventory shortages, equipment concerns, and maintenance needs promptly.
• Assist bartenders with beverage preparation when appropriate and as directed.
• Support fellow Food & Beverage colleagues during periods of high business volume.
• Perform additional duties as assigned.

Hourly start rate is USD $26.87

Qualifications

Education & Experience

• High school diploma or equivalent required.
• Previous restaurant, barback, food & beverage, or hospitality experience preferred.
• Luxury hotel or upscale restaurant experience is an asset.
• TIPS Certification (or the ability to obtain certification within the required timeframe) preferred.

Knowledge, Skills & Abilities

• Basic knowledge of beer, wine, spirits, cocktails, and bar operations preferred.
• Understanding of responsible alcohol service and applicable state liquor laws.
• Ability to communicate effectively in English with guests and colleagues.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced, high-volume environment.
• Excellent teamwork, communication, and interpersonal skills.
• Ability to remain calm, professional, and service-focused under pressure.
• Strong listening skills with the ability to understand and respond appropriately to guest and colleague needs.
• Commitment to delivering exceptional guest service and maintaining Fairmont standards.

Equipment Used

• Ice machines
• Coffee and espresso machines
• Wine openers
• Glass washers
• Hand trucks and carts
• Cleaning equipment and chemicals

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Frequent bending, reaching, twisting, kneeling, pushing, pulling, and lifting.
• Ability to regularly lift and carry up to 50 pounds, including beverage cases, kegs, ice, and bar supplies.
• Ability to safely transport beverage inventory throughout the restaurant.
• Ability to carry trays containing glassware, china, and bar supplies safely through dining and lounge areas.
• Flexibility to work evenings, weekends, holidays, and extended shifts as business demands require.

Additional Information

All your information will be kept confidential according to EEO guidelines.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply