NYC Overnight Pharmacy Automation Specialist
New England Air Systems, LLC
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Job summary
Swisslog Healthcare is seeking a Resident Product Specialist to deliver training and guidance to hospital pharmacy customers on Pharmacy Automation Systems at a designated New York City area location.
This on-site, overnight role (8:00 p.m. – 4:00 a.m., Monday–Friday) includes occasional weekend coverage, with overtime and on-call pay eligibility. The position requires a Pharmacy Technician license and 3+ years of pharmacy experience.
Qualifications
- Associate's Degree from a Technical or Vocational School.
- Pharmacy Technician license (state or PTCB) preferred, or equivalent experience.
- 3+ years of pharmacy experience and experience with pharmacy automation equipment.
- Strong communication style that builds trust with customers.
- Proficient with Windows applications and general PC hardware/software.
- Self-starter, well organized, able to work independently without supervision.
- Experience in mission-critical, on-call environments is desirable.
Responsibilities
- Provide training and guidance to hospital pharmacy staff on pharmacy automation systems.
- Oversight of Swisslog Healthcare systems including monitoring and troubleshooting.
- Coordinate with field service and technical support teams for escalations.
- Perform system status reviews, open case reviews, and alarm history reviews.
- Provide training and education for pharmacy staff on equipment use and best practices.
- Liaise with Swisslog Healthcare teams for updates and issue resolution.
Skills
Education
Tools
Job description
Swisslog Healthcare is seeking a Resident Product Specialist to deliver training and guidance to hospital pharmacy customers on Pharmacy Automation Systems at a designated New York City area location.
This on-site, overnight role (8:00 p.m. – 4:00 a.m., Monday–Friday) includes occasional weekend coverage, with overtime and on-call pay eligibility. The position requires a Pharmacy Technician license and 3+ years of pharmacy experience.
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