NWS - UIS Office Tech Assistant - Hillsboro 26-27

Pacific University; Hillsboro (OR); On-site; USD 22,454 - 23,143; Part time

Job summary

Pacific University is looking for a UIS Office Tech Assistant based in Hillsboro for the full academic year. This role involves providing computer-related support at the Technology Information Center, assisting faculty and staff with technical issues, troubleshooting equipment, and maintaining supplies.

Ideal candidates should have knowledge of computers and software, excellent communication skills, and a passion for helping others. The position offers a starting wage of $16.30 per hour with an increase scheduled.

Qualifications

• Knowledge of Macintosh and PC computers.
• Familiarity with Microsoft Office Suite and other software programs.
• Fluency in clear and succinct English.
• Excellent interpersonal and communication skills.
• Strong desire to assist others.

Responsibilities

• Provide computer-related support for faculty and staff at the Technology Information Center.
• Assist with help requests via phone, email, and in person.
• Troubleshoot hardware and software issues with media equipment.
• Maintain supplies on campus printers.

Skills

Problem Solving

Analytical Thinking

Oral Communication

Written Communication

Teamwork

Leadership

Tools

Microsoft Office Suite

Macintosh and PC

Job description

NWS - UIS Office Tech Assistant - Hillsboro 26-27

Overview

Category

Student

Description

This position is only open to current Pacific University students.

Job Duties and Responsibilities

Provide computer-related support and solutions for faculty and staff at the Technology Information Center service counter and on-site. Assist with the triage of help requests by phone, email, and in person; research solutions to problems; maintain accurate records of help requests; respond to basic inquiries about UIS policies and procedures and enforce when necessary; perform technical and administrative tasks as needed to maintain organizational efficiency. For classes, conferences, and special events, arrange for the delivery, retrieval, and setup of media equipment; troubleshoot hardware and software issues with media equipment; offer basic technical support for classroom supplies and computer lab equipment; maintain supplies on Hillsboro campus printers; and report technical issues observed throughout campus.

Competencies to Practice:

• Applied Problem Solving
• Analytical andCritical Thinking
• Oral and Written Communication
• Teamwork and Leadership

Length of Employment:Full Academic Year 26/27

Recruiter Name and Email:Rutul Patel, [e-mail]

Wage Rate:$16.30/ July 1st wage increase $16.80 per/hour

Location:UIS, 2nd fl, Hillsboro, OR

Qualifications

General Qualifications:

• Knowledge of: Macintosh and PC computers
• Considerable familiarity with Microsoft Office Suite and other basic software programs
• Fluency in clear and succinct English
• Excellent interpersonal and communication skills
• Strong desire to assist others
• Capacity to operate both independently and in a group setting
• Capacity to lift more than twenty pounds and stand for extended periods of time