Nutritional Health Coach

Natural Grocers Good4U; Jefferson City (MO); On-site; Full time

Job summary

Natural Grocers is seeking a passionate Nutrition Education Resource to join their team. This role includes providing nutrition education, customer service, and community outreach to enhance people's health and wellbeing. Candidates should be personable, engaged, and eager to share their knowledge in a fast-paced retail environment while supporting a mission centered on sustainable food systems.

Benefits

Birthday Bonus Pay

Vitamin Bucks

Holiday Pay

Paid Time Off

Employee Assistance Program (EAP)

Advancement Opportunities

Health and Wellness Program

Qualifications

• Degree or certification in nutrition required.
• Excellent public speaking and interpersonal skills essential.
• Retail experience benefits overall job performance.

Responsibilities

• Provide nutrition education and coaching to customers.
• Maintain relationships with community partners for outreach.
• Perform various retail duties and ensure customer satisfaction.

Skills

Public speaking

Interpersonal skills

Time management

Customer engagement

Education

Degree in nutrition or related field

Tools

Microsoft Office

Job description

Salary Range

USD $23.00/Hr. -

Overview

The Job in a Nutshell:

This role requires an outgoing personality and passion for sharing nutrition knowledge and inspiring people to act and achieve their health goals. You’ll wear many hats while working in a fast-paced retail setting conducting classes, private coaching sessions, community outreach, and retail operations (e.g., customer service, stocking shelves, cleaning, etc.). As the store’s nutrition professional, you will act as an educational resource providing science-based nutrition education/training to the store Crew, our customers, and the community. This position is a front-line contributor to the Natural Grocers mission and plays an integral role helping Natural Grocers improve the health and wellbeing of our communities. Through providing free nutrition education and helping people understand why their food choices matter, you will play an important role in Natural Grocers commitment creating a sustainable, Just, regenerative food system where humans, animals, and the earth can thrive.

Responsibilities

Main Ingredients:

Acts as the nutrition education resource for the customers, Crew, and community.

Provides customer service on the floor in the vitamin aisles (assists customers with productpurchasing, provides education resource, etc.)

Performs retail Operationsa. Maintain Customer Literature Filesb. Maintain Book Departmentc. Stock and Face Productd. Assists with cleaning the Vitamin Department and storee. Assists with merchandising product

Provides Nutrition Educationa. Offers instore nutrition and recipe demonstration classesb. Offers outreach nutrition classesc. Provides regular trainings to Crewd. Maintains the Crew Wellness Boarde. Motivates and provides encouragement for Crew to participate in Employee NutritionChallengesi. Respond to questions and review summaries

Provides private individual one-on-one health coaching sessions

Works to build community relationships (practitioner partners for referrals, Guest presenters,event partners, etc.)

Seeks outreach opportunities (to provide nutrition education and build brand awareness)

Maintains Continued Education requirementsa. Reads and reviews researchb. Completes CE assignments

Assists management with coordinating, organizing, and executing companywide events

Responsible for printing materials used in classes, outreach, and coaching sessions

Responsible for placing orders for nutrition education supplies

Provides training to Crew on promoting the NHC services, instore events, and promotions

Attends monthly meetings (NHC webinar, Regional and Sales Building calls)

Acts as an event ambassador for instore guest presenter classes during floor daysAlthough this is a general outline of job responsibilities all employees are expected to be “hands on”and do whatever it takes to get the job done and make the company thrive.

Qualifications

Recipe for Success:

A degree/certification in nutrition or a related field (e.g., dietetics, Bachelor of Science or Master ofBiology, Biochemistry, Naturopathy)

Microsoft Office skills (i.e., Excel, Outlook, etc.)

Excellent public speaking skills

Confidence in front of an audience providing cooking demonstrations and nutrition educationclasses

Ability to engage customers and start conversations to promote events, services, and sales

Excellent interpersonal skills

Excellent organizational skills and priority management

Self-directed and able to maximize time management

Able to work well with a team and accept constructive feedback

Motivated to grow and develop knowledge and skills

Inspired to provide nutrition education to employee Crew, customer’s and the community

Comfortable working in a retail setting performing retail operations (stocking, facing, checkingproduct expiration dates, cleaning, etc.)

Friendly, outgoing, and approachable

Maintaining Nutrition Knowledge

If the degree and/or certification requires continuing education to maintain, then those requirements mustbe fulfilled.

If the degree and/or certification do not require CEC, maintaining 16 Continuing Education (CE) Hours (ortwo CE units) per year is required.This job description is not an employment contract. It does not guarantee a job or that the abovelisted duties are the limit of responsibilities. The job and job description are subject to change withand without notice. Employees are required to accomplish any and all tasks assigned to him/her bytheir Manager and/or other Store Support Center manager that might not be listed in this jobdescription

This job description is not an employment contract. It does not guarantee a job or that the abovelisted duties are the limit of responsibilities. The job and job description are subject to change withand without notice. Employees are required to accomplish any and all tasks assigned to them bytheir Manager and/or other Store Support Center manager that might not be listed in this jobdescription.

Here’s an overviewof the benefitswe offer our good4uCrew to help ensure the health and wellbeing of you and your family, now and well into thefuture:

All Crew Members

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080earned asstore credit annually)
• Holiday Payfor 5Holidays– Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• PaidNutrition Education
• good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards program)
• Regular, Scheduled Pay Increases
• Advancement Opportunitiesand Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week)

• Medical, Dental and Vision Insurance
• PaidParentalLeave
• Paid Medical Leave (through company paidshort-termdisabilityinsurance)
• Company Paid Short-Term DisabilityInsurance
• Company Paid Life Insurance
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
• Retirement SavingsPlan (401k) with discretionaryCompanyMatch
• Healthcare and Dependent CareFlexible Spending Account (FSA)
• Health Savings Account (HSA)with Company Match

Diversity Statement

At the heart ofNatural Grocers' commitment to our community and crew is thisbelief: All people should be empowered to experience health and wellbeing!We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embracediversity, and cultivate inclusion because both individual and societal health are rooted in these principles.Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical Capabilities and Environmental Demands:

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical Requirements:

• Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to occasionally use the computer for data entry and use of mouse.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must be able to frequently to reach above chest.
• Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements:

• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.