Nutrition Services Director

Community Teamwork; Lowell (MA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

PTO 4 weeks

Paid sick leave

12 holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Tuition reimbursement

401K contribution

Career development

Job summary

Community Teamwork in Lowell, MA is seeking a Food Service/Nutrition Services Manager to oversee nutrition and food service operations across the Child & Family Services and Housing & Homeless Services divisions. This role ensures the delivery of safe, nutritious meals and snacks to diverse populations while maintaining compliance with all regulations.

You will lead menu planning, procurement, budgeting, staff supervision, and quality assurance initiatives to support health and well-being.

Qualifications

• 5+ years of kitchen or food service experience.
• HS degree or Equivalent.
• Desire to work with low-income, culturally diverse, and at-risk individuals and families.
• Excellent Customer Service, Organizational, interpersonal, oral and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficient computer skills required in basic computer software and data collection.
• Ability to pass background check which includes fingerprinting.
• Must be able to show proof of recent physical and MMR immunity.
• Excellent crisis management skills.
• Good attention to detail.
• Good working knowledge of community resources for low-income individual and families.

Responsibilities

• Lead nutrition and food service operations across the Child & Family Services and Housing & Homeless Services divisions, ensuring consistent, high-quality service delivery that supports the nutritional needs of children, families, and adults.
• Develop and implement department goals, policies, standardized operating procedures, and continuous quality improvement initiatives.
• Regulatory Compliance and Quality Assurance.
• Ensure compliance with all applicable federal, state, and local regulations, local Boards of Health, and agency policies.
• Oversee monitoring activities, audits, inspections, required documentation, corrective action plans, and quality assurance systems.
• Oversee menu planning, food production, procurement, inventory management, meal distribution, and food safety practices to ensure nutritious, culturally responsive, and regulatory-compliant meal service.
• Ensure appropriate meal accommodations for allergies, medical diets, and other specialized nutritional needs.
• Develop and manage departmental budgets, purchasing, vendor contracts, and inventory while monitoring expenditures and implementing cost-effective practices that maintain high-quality service.
• Recruit, supervise, coach, and evaluate nutrition services staff while fostering a culture of collaboration, accountability, professional development, and exceptional customer service.
• Partner with agency leadership, program staff, regulatory agencies, vendors, and community partners to support program operations, respond to changing service needs, and advance Community Teamwork's mission and strategic priorities.

Skills

Leadership

Budgeting

Staff supervision

Regulatory compliance

Customer service

Communication skills

Education

HS degree or Equivalent

Job description

Community Teamwork in Lowell, MA is seeking a Food Service/Nutrition Services Manager to oversee nutrition and food service operations across the Child & Family Services and Housing & Homeless Services divisions. This role ensures the delivery of safe, nutritious meals and snacks to diverse populations while maintaining compliance with all regulations.

You will lead menu planning, procurement, budgeting, staff supervision, and quality assurance initiatives to support health and well-being.