Nutrition Intake Specialist

AIDS Healthcare Foundation; Chicago (IL); On-site; USD 42,000 - 61,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Non-Medical Case Manager to serve as a Nutrition Specialist for South Side Help Center in Chicago. You will support client intake, verify eligibility, and coordinate the timely scheduling and distribution of meals and groceries to eligible clients, while maintaining documentation for Ryan White program compliance.

The role includes assisting with meal preparation, packing, and quality assurance of food bags, overseeing pantry operations, inventory, and

Qualifications

• The Non-Medical Case Manager will support client intake and eligibility verification.
• They will assist with scheduling and distribution of meals and groceries to eligible clients.
• Maintain accurate documentation of client contacts, service units, and program records to ensure Ryan White compliance.
• Protect client confidentiality and dignity during interactions and escalate concerns as needed.
• Assist with preparation, packing, and QA of meals and food bags ensuring nutrition standards and safety compliance.
• Support food pantry operations including inventory management and proper storage.

Responsibilities

• Conduct client intake and verify eligibility for services.
• Schedule and distribute meals and grocery bags to clients.
• Document client contacts and services for reporting.
• Maintain client confidentiality and professional conduct.
• Assist with meal preparation, packing, and quality assurance.
• Monitor pantry inventory and maintain safe storage practices.

Job description

JOIN US FOR OUR HIRING EVENT!

Date: Thursday, September 3rd from 11:00AM-4:00PM

Location: Out of the Closet Thrift Store

1709 E 53rd Street, Chicago, IL

The Non-Medical Case Manager will service as a Nutrition Specialist for South Side Help Center and be responsible for supporting the distribution of comprehensive food and nutrition services for people with HIV (PWH) enrolled in the Ryan White Program. Reporting to the Food and Nutrition Program Coordinator, this position will be responsible for supporting client intake, eligibility verification, and the timely scheduling and distribution of meals and grocery bags to eligible clients. The position maintains accurate documentation of client contacts, units of service, and other required program records, while supporting data collection and reporting activities to ensure compliance with Ryan White Program requirements and agency policies. During client interactions, the Nutrition Specialist verifies client identity, protects client confidentiality and dignity, and promptly communicates any concerns or unmet needs to the Food and Nutrition Program Manager or Nutritionist to ensure appropriate follow-up and continuity of care. They will assist with the preparation, packing and quality assurance of meals and food bags, ensuring all food items comply with program nutrition standards, client dietary restrictions, medical needs, and applicable food safety regulations. The position also supports food pantry operations by monitoring inventory levels, rotating stock, maintaining proper food storage practices, and ensuring the cleanliness and organization of food preparation, refrigeration, and storage areas. Success in this role requires strong organizational, time-management, and communication skills, attention to detail, ad the ability to work both independently and collaboratively within a multidisciplinary team. The Nutrition Specialist must demonstrate professionalism, cultural responsiveness, and a commitment to providing compassionate, client-centered services to people living with HIV. The position requires flexibility to work in both office and community settings and the physical ability to stand, bend, lift, and transport food and supplies while ensuring food quality, safety, and reliable service delivery.

The Ryan White Non-Medical Case Manager enhances the reputation of AHF by ensuring clients services through South Side Help Center Food Service program receive high-quality, safe, and culturally responsive nutrition assistance that supports their health and well being.

You will be a passionate advocate for our top initiatives.

To be successful as the RWNMCM, it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF, we are nimble and able to adapt in aa dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The Ryan White Non-Medical Case Manager will work as part of a close-knit team to fulfill the mission of the organization by serving people and strengthen communities. We are looking for individuals who understand their individual role is part fo the collective team.