Nutrition Coordinator, Patient Food Services, Downtown

180 Baptist Medical Center Jacksonville; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Sign-On Bonus

12-hour shifts

Downtown Jacksonville location

Job summary

Baptist Health in Jacksonville is seeking a Nutrition Coordinator for the Patient Food Service team. This full-time role on 12-hour shifts with rotating weekends focuses on accurate meal delivery, patient safety, and menu accommodations.

You will assist patients with menu selections, coordinate with nursing and culinary staff, manage tray tickets, and ensure timely, temperature-controlled tray delivery. High school diploma and strong customer service are required.

Qualifications

• High school diploma or GED required.
• Less than 1 year of customer service experience required.

Responsibilities

• Assist patients with menu selections and coordinate with nursing on nutritional needs.
• Obtain preferences and adjust tray identifiers accordingly.
• Support patient satisfaction and work with multidisciplinary team to improve care.
• Collaborate with caregivers and culinary team for patient meal options.
• Manage tray tickets and assemble meals accurately and on time.
• Deliver and retrieve trays from patient rooms as scheduled.
• Report problems promptly following department procedures.
• Perform other duties as assigned.

Skills

Customer service

Food service

Education

High school diploma/GED

Job description

About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. Up to $1500 Sign-On Bonus if hired, externally Baptist Health is currently looking for a Nutrition Coordinator to join our Patient Food Service team at our Baptist Jacksonville. This is a Full-time opportunity working 12-hour shifts with rotating weekends. Nutrition Coordinators on the Baptist Food Service team are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Nutrition Coordinators are assigned units in a healthcare facility; provide services that include helping patients make menu selections; assembly, delivery, and retrieval of meal trays.

Nutrition Coordinator, Patient Food Service, Essential Duties and Responsibilities:

• Assist patients in understanding their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
• Obtain preferences and modifies tray identifiers accordingly.
• Support and promote patient satisfaction and participate with a multidisciplinary team to improve quality care/services to patients.
• Work with caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic, and religious preferences; or when a patient inquiry about additional selections.
• Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner.
• Deliver and Retrieve trays from patient rooms at assigned times.
• Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
• Performs other duties assigned.

Experience Requirements:

Less than 1 year Customer Service Experience Required

Education & Credential Requirements:

High School Diploma/GED Preferred

This Nutrition Coordinator position will be located at Baptist Jacksonville.

Primary Location: Downtown - Main Building

Baptist Health’s care for the community spans generations. Together, we’re the largest group of people in Northeast Florida focused on innovative health care for patients, improving the health equity of our neighbors, and creating a welcoming workplace for team members where everyone’s voice is heard.