Nutrition Coordinator, Patient Food Services, Downtown

Baptist Health; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus up to $1500

Job summary

Baptist Health in Jacksonville, FL is seeking a Nutrition Coordinator for the Patient Food Service team. This full-time role supports patient safety and satisfaction by ensuring meals are prepared and delivered on time and according to dietary notes.

You will work with nurses and culinary staff to customize trays, manage tray tickets, and help patients choose menu options, including dietary restrictions and cultural preferences.

Qualifications

• Less than 1 year customer service experience preferred.
• Ability to assist patients with menu selections and dietary preferences.
• Customer-focused approach and teamwork with nursing and culinary staff.

Responsibilities

• Assist patients in understanding their menu selections and work with nursing to ensure orders meet nutritional requirements.
• Support patient satisfaction and participate with a multidisciplinary team to improve care.
• Collaborate with caregivers and culinary team to determine menu alternatives for allergies and cultural preferences.
• Manage tray tickets and assemble meals according to patient selections; deliver and retrieve trays on time.
• Communicate problems or concerns with patients to appropriate personnel promptly.

Skills

Customer service

Education

High School Diploma/GED

Job description

About Baptist Health

Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

• Up to $1500 Sign-On Bonus if hired, externally*

Nutrition Coordinator, Patient Food Service

This is a Full-time opportunity working 12-hour shifts with rotating weekends. Nutrition Coordinators on the Baptist Food Service team are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Nutrition Coordinators are assigned units in a healthcare facility; provide services that include helping patients make menu selections; assembly, delivery, and retrieval of meal trays.

Essential Duties And Responsibilities

• Assist patients in understanding their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. Obtain preferences and modifies tray identifiers accordingly.
• Support and promote patient satisfaction and participate with a multidisciplinary team to improve quality care/services to patients.
• Work with caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic, and religious preferences; or when a patient inquiry about additional selections.
• Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Deliver and Retrieve trays from patient rooms at assigned times.
• Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
• Performs other duties assigned.

Experience Requirements

• Less than 1 year Customer Service Experience Required

Education & Credential Requirements

• High School Diploma/GED Preferred

Primary Location

Downtown - Main Building