Nutrition and Health Coach

Medi-Weightloss®; Algonquin (IL); On-site; USD 34,000 - 41,000; Part time

Job summary

The Health & Wellness Coach at Medi-Weightloss® supports patients through their weight loss journey by delivering Medi-Weightloss clinical education, lifestyle coaching, and accountability. This role combines patient care with consultative sales to drive program enrollment and retention, under physician supervision in a fast-paced clinic.

The ideal candidate is sales-driven, patient-focused, tech-savvy, and comfortable working evenings or weekends.

Qualifications

• Certification in Nutrition, Health Coaching, Wellness Coaching, or equivalent.
• Sales experience with KPI-driven results.
• Administration/front-office experience in medical or patient-facing environment.
• Proficiency with EMR systems, scheduling software, CRM tools, and standard office tech.
• Ability to work within Illinois scope-of-practice under physician oversight.

Responsibilities

• Coach patients on nutrition, behavior change, and lifestyle modifications within physician-directed programs.
• Educate patients on meal planning, portion control, supplementation and program adherence.
• Monitor progress and adjust coaching strategies based on metrics.
• Deliver a high-touch patient experience to drive retention and satisfaction.

Skills

Sales experience

Interpersonal skills

Communication

Time management

Education

Nutrition/Wellness Certification

2+ years related experience

Tools

EMR software

Scheduling software

CRM tools

Office technology

Job description

Position Summary

The Health & Wellness Coach plays a key role in supporting patients through their Medi-Weightloss journey by providing Medi-Weightloss‑specific, evidence‑based nutrition education, lifestyle coaching, and accountability—while also driving program enrollment and retention through a consultative, sales‑focused approach. All coaching and counseling are delivered exclusively using Medi-Weightloss® clinical protocols and methodologies, under the direction of licensed medical providers. The ideal candidate is sales‑driven, patient‑focused, tech‑savvy, and thrives in a fast‑paced clinical environment.

Key Responsibilities

Patient Coaching & Care Support

• Provide one‑on‑one coaching focused on nutrition, behavior change, lifestyle modification, and goal setting within physician‑directed weight loss programs.
• Educate patients on meal planning, portion control, supplementation, and program compliance based on clinic protocols.
• Monitor patient progress, review metrics (weight, body composition, adherence), and adjust coaching strategies accordingly.
• Deliver a high‑touch patient experience that supports long‑term success, retention, and satisfaction.

Sales & Program Enrollment

• Conduct consultations to educate prospective patients on available programs and convert leads into enrolled patients.
• Utilize consultative selling techniques to recommend appropriate services, packages, and add‑ons based on patient goals.
• Consistently meet or exceed individual and clinic sales KPIs, including enrollments, upgrades, ancillary sales and retention.
• Support promotional campaigns, referral initiatives, and community outreach efforts as assigned.

Administrative & Clerical Duties

• Accurately document patient interactions, progress notes, and program details in the electronic medical record (EMR).
• Schedule appointments, manage follow‑ups, and assist with front‑desk coverage as needed.
• Process payments, explain packages, and ensure accurate completion of consent forms and required documentation.
• Maintain organized patient records while ensuring HIPAA compliance and confidentiality.

Technology & Systems Utilization

• Proficiently use EMR systems, scheduling software, CRM tools, and clinic communication platforms.
• Track sales performance, patient outcomes, and follow‑up tasks using clinic reporting tools.
• Utilize basic office technology (Microsoft Office/Google Workspace, email, tablets, scanners, payment systems).

Team & Clinic Support

• Collaborate closely with medical providers, clinic managers, and support staff to ensure seamless patient care.
• Participate in team meetings, ongoing training, and performance improvement initiatives.
• Support clinic operations, new patient onboarding, and special projects as assigned.

Required Qualifications

• Certification in Nutrition, Health Coaching, Wellness Coaching, or a related field OR a minimum of two (2) years of equivalent education or experience in nutrition, wellness, fitness, or health‑related coaching.
• Strong sales background with demonstrated success in consultative, KPI‑driven sales (healthcare, wellness, fitness, or medical aesthetics preferred).
• Minimum of 1‑2 years of clerical, administrative, or front‑office experience in a medical or customer‑facing environment.
• Proficiency with EMR systems, scheduling software, CRM tools, and standard office technology.
• Ability to work within Illinois scope‑of‑practice, providing nutrition education and wellness coaching only (non‑diagnostic, non‑prescriptive) under physician oversight.
• Excellent interpersonal, communication, and motivational skills.

Preferred Qualifications

• Experience in a Medi‑Weightloss or physician‑supervised weight management clinic.
• Bilingual (Spanish/English) strongly preferred, not required.
• Knowledge of behavior change principles, motivational interviewing, or lifestyle medicine.

Skills & Competencies

• Sales‑driven, goal‑oriented mindset with strong closing skills
• Ability to build rapport and trust quickly with diverse patient populations
• Strong organizational and time‑management skills; ability to multitask in a fast‑paced clinic environment
• Detail‑oriented with strong documentation and follow‑through
• Professional, empathetic, and patient‑centered approach

Work Environment & Schedule

• Part‑time position with the opportunity to transition to full‑time based on performance and clinic needs
• Clinic‑based role with regular interaction with patients and providers
• Requires some evenings and weekend availability
• Standing, walking, and light lifting may be required

Compensation & Growth

• Competitive hourly compensation based on experience
• Opportunity for advancement into full‑time or leadership roles as the clinic grows
• Ongoing training in Medi‑Weightloss protocols, sales systems, and patient engagement

Pay: $25-$30/hr

Department

Franchise Location

Locations

Algonquin, IL, Elk Grove, IL