Nursing Programs Support & Records Specialist

Rasmussen; Brandon, Northern (FL, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Rasmussen University in Brandon, FL is seeking a Support Specialist to help the campus run efficiently by supporting students, the team, and community. You will apply experience in operations and administration to support nursing programs and act as a resource for central departments.

Reporting to the Campus Director, you will handle records, front desk duties, events, and coordination with multiple departments while ensuring FERPA compliance and excellent customer service.

Qualifications

• Minimum of two years’ experience in a fast paced, service-focused setting.
• Experience in an institution of higher learning preferred.
• Ability to work a flexible schedule that may include evenings and weekends.
• Strong organizational skills with the ability to manage interruptions while delivering within tight deadlines.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite, in particular, proficiency in MS Excel, Power Point and Word.
• Customer or student information system experience preferred.
• Ability to work independently and collaboratively as a member of a team and with other departments both in person and virtually.
• Proven customer service in a professional environment.
• Must be self-motivated, flexible, patient and solutions-oriented.

Responsibilities

• Records – 55%: Responsible for the overall maintenance of all electronic and paper student records and related compliance tasks.
• Liaise with Office of Student Records to receive, authenticate and file transcripts, pull reports, validate and distribute student information.
• Lead or assist with tracking student immunization compliance and nursing orientation.
• Run reports and gather data for day-to-day operations.
• Track background checks, drug screening, NCLEX scores and orientation; track community hours.
• Assist with student outreach for schedule confirmation and immunizations; build Residential Term schedules in Campus Nexus.

Skills

Customer service

Microsoft Office

MS Excel

Communication skills

Teamwork

Tools

Microsoft Office Suite

Student information system

Job description

Rasmussen University in Brandon, FL is seeking a Support Specialist to help the campus run efficiently by supporting students, the team, and community. You will apply experience in operations and administration to support nursing programs and act as a resource for central departments.

Reporting to the Campus Director, you will handle records, front desk duties, events, and coordination with multiple departments while ensuring FERPA compliance and excellent customer service.