Nursing Operations Manager - Progressive Care Unit / PCU

Orlando Health; Orlando (FL); On-site; USD 85,000 - 105,000; Full time

Job summary

A leading healthcare provider in Orlando is seeking a Nursing Operations Manager for the Progressive Care Unit. This role involves overseeing patient care delivery, ensuring quality standards, and managing team operations. The ideal candidate will have extensive nursing experience and leadership skills, fostering a safe and effective environment for both patients and staff. Join a recognized employer committed to excellence in healthcare and employee satisfaction.

Benefits

Student loan repayment

Tuition reimbursement

FREE college education programs

Retirement savings

Paid paternity leave

Fertility benefits

Back up elder and childcare

Pet insurance

PTO/Holidays

Qualifications

• 4+ years as a registered nurse in a hospital setting, PCU experience preferred.
• 2+ years of leadership experience.

Responsibilities

• Provides leadership & operational oversight for an inpatient direct care unit.
• Ensures delivery of quality service and optimal patient flow.
• Identifies, recruits, develops, and retains top talent.

Skills

Leadership

Operational Oversight

Patient Care

Education

Bachelor of Science in Nursing (BSN)

Master of Science in Nursing (MSN)

Job description

Position Summary

Department: PCU (Progressive Care Unit)

Status: Full-Time

Shift: Monday - Friday, must be flexible according to department needs

Title: Nursing Operations Manager - Progressive Care Unit / PCU

ABOUT ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL

Orlando Health Dr. P. Phillips proudly holds recognition as a “Best Regional Hospital” by U.S. News & World Report and selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

TOP REASONS TO CHOOSE ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL

• Competitive Pay
  • Evening, nights, and weekend shift differentials offered for qualifying positions.
• All Inclusive Benefits (start day one)
  • Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
• Forbes Recognizes Orlando Health as a Best-In-State Employer
  • Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024.
• Employee-centric
  • Dr. P. Phillips Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

About the PCU Unit:

• The Progressive Care Unit at Dr. Phillips Hospital is a 48-bed unit
• This unit provides specialized care for patients who are too stable for the intensive care unit but require more monitoring and medical attention than can be provided in a PCU floor. Types of patients treated in this unit are post-surgical patients, respiratory patients (COPD, Pneumonia, non-invasive ventilation), sepsis/infections, chronic illness exacerbations (diabetes, kidney failure), and more.

Position Summary

• Provides leadership & operational oversight for an inpatient direct care unit or units.
• Accountable for achievement of department and hospital goals in concert with other hospital and medical staff leadership.

Responsibilities

Essential Functions
Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort,
safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management.
Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes.
Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
Ensures that a continual improvement approach is implemented to measure actual performance against established standards
for nursing and patient care.
Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs,
ultimately achieving desired outcomes.
Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations.
Identifies, recruits, develops, and retains top talent.
Responsible for management of team members including recruitment, development, mentorship, retention, supervision,
evaluation, and productivity.
Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
Knows and practices sound business and operational excellence.
Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
Demonstrates initiative and situational leadership skills.
Ensures the customer experience is exceptional.
Serves as a liaison between team members and nursing administration.
Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional o rganizations.
Facilitates and supports team member involvement in professional and organizational activities.
Holds self and others accountable to Orlando Health’s mission, vision, and values.
Demonstrates The Orlando Health Way: Assure, Engage, Unite.
Performs all other duties as assigned.
Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,
state, and local standards.
Maintains compliance with all Orlando Health policies and procedures.

Qualifications

Education/Training

• Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required.
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in
  Business or health-related field preferred.

Licensure/Certification

• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Current Basic Life Support (BLS) certification.
• May require one or more of the following certifications based on the assigned patient population:
  • Advanced Cardiovascular Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Neonatal Advanced Life Support (NALS)
  • Trauma Nurse Core Course (TNCC)
• National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for
  Nursing Leadership (AONL) within 2 years.

Experience

• 4+ years as a registered nurse in a hospital setting, PCU experience highly preferred
• 2+ years of leadership experience

Education/Training

• Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required.
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in
  Business or health-related field preferred.

Licensure/Certification

• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Current Basic Life Support (BLS) certification.
• May require one or more of the following certifications based on the assigned patient population:
  • Advanced Cardiovascular Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Neonatal Advanced Life Support (NALS)
  • Trauma Nurse Core Course (TNCC)
• National leadership board certification through the American Nurses Credentialing Center (ANCC) or American Organization for
  Nursing Leadership (AONL) within 2 years.

Experience

• 4+ years as a registered nurse in a hospital setting, PCU experience highly preferred
• 2+ years of leadership experience

Essential Functions
Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort,
safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management.
Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes.
Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
Ensures that a continual improvement approach is implemented to measure actual performance against established standards
for nursing and patient care.
Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs,
ultimately achieving desired outcomes.
Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations.
Identifies, recruits, develops, and retains top talent.
Responsible for management of team members including recruitment, development, mentorship, retention, supervision,
evaluation, and productivity.
Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
Knows and practices sound business and operational excellence.
Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
Demonstrates initiative and situational leadership skills.
Ensures the customer experience is exceptional.
Serves as a liaison between team members and nursing administration.
Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional o rganizations.
Facilitates and supports team member involvement in professional and organizational activities.
Holds self and others accountable to Orlando Health’s mission, vision, and values.
Demonstrates The Orlando Health Way: Assure, Engage, Unite.
Performs all other duties as assigned.
Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,
state, and local standards.
Maintains compliance with all Orlando Health policies and procedures.