Nursing Investigator

Commonwealth of Massachusetts; Boston (MA); On-site; USD 72,000 - 106,000; Full time

Job summary

The Commonwealth of Massachusetts is hiring a Nursing Investigator to oversee investigations against nurses and nurse practitioners. The role involves gathering evidence, analyzing documents, and writing detailed reports, requiring a strong background in health care and investigative skills. Join the Department of Public Health to help uphold nursing regulations in the state.

Benefits

Health and wellness benefits

Flexible work schedule

Professional development opportunities

Qualifications

• Experience in health care or investigations required.
• Knowledge of Massachusetts Nursing Regulations.
• Ability to draft reports concisely.

Responsibilities

• Investigate complaints against nurses and nurse practitioners.
• Gather evidence and conduct interviews.
• Write detailed investigative reports.

Skills

Investigative techniques

Effective communication

Analytical skills

Attention to detail

Interpersonal skills

Education

Bachelor's Degree or higher in relevant field

Tools

Microsoft Office

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Nursing Investigator (250004VM)

Job Description

Description

The Massachusetts Department of Public Health’s (DPH) Bureau of Health Professions Licensure is comprised of the ten Boards of Registration and Certification and the Drug Control Program and Prescription Monitoring Program. For this role, the Massachusetts Board of Nursing is seeking motivated individualto investigate complaints against nurses and advanced nurse practitioners that are licensed in Massachusetts. The selected candidatewill be responsible for independently overseeing an investigation caseload and will be expected to gather evidence in the form of legal and clinical documents, witness statements, and sometimes video evidence. The selected candidatewill also be responsible for analyzing the evidence and writing detailed investigation reports to present to the members on the Nursing Board.

To be successful in this role, the candidateshould have experience in the health care field and/or in the field of investigations, and be familiar with the Massachusetts Nursing Regulations.

Duties and Responsibilities (these are a general summary and not all inclusive):

• Reviews complaints, reports, documents, and pertinent information received from the general public and other agency personnel concerning alleged violations of laws and regulations against nurses, in order to determine the appropriateness of the complaint; and to determine the appropriate action to be taken on the complaint and/or to refer the complaint to the appropriate agency.
• Obtains evidence and establishes facts concerning complaints and alleged non-compliance with laws and regulations by interviewing individuals who have knowledge of the complaint and by conducting on-site visits as needed, in order to determine the extent of non-compliance, the validity of the complaints, and to prepare evidence or information for appropriate action.
• Verifies information obtained during the course of an investigation by primary and secondary source verification in order to establish the accuracy and authenticity of facts.
• Accurately analyzes the documents collected during the course of the investigation, paying particular attention as to how the evidence relates to the allegations against the nurse and to the nursing regulations.
• Writes detailed investigative reports that accurately and clearly describes the complaint allegations, the evidence collected during the course of the investigations, and how the evidence either supports or refutes the complaint allegations.
• Maintains organized and accurate case investigation files; verbally presents investigation findings before the Nursing Board members; and attends regular monthly meetings as needed to support the Bureau.

Required Qualifications:

• Ability to obtain information through questioning and/or observing individuals.
• Aptitude in drafting concisely and accurately, and to develop ideas in logical sequence.
• Capacity to maintain accurate records and to analyze and determine the applicability of data; to draw conclusions from the data and to make appropriate recommendations.
• Skilled in exercising discretion in handling confidential information.
• Ability to use investigative techniques to obtain information and to accurately record that information.
• Capacity to communicate effectively in verbal presentations and to respond to questions and feedback as well as work respectfully with others in group meetings and discussions.

Preferred Qualifications :

• Demonstrated experience as a licensed professional in the field of Nursing including practice in the areas of patient safety and process improvement.
• Familiarity in reviewing clinical records and investigating clinical issues/events in the health care setting.
• Knowledge of the Massachusetts Nursing Regulations.
• Skilled in reading and interpreting legal documents such as court decisions, criminal records, and contracts.
• Detail-oriented and organized, with strong writing skills and excellent interpersonal skills.
• Strong typing skills and experience in report writing, including the ability to prepare charts and tables as necessary for the investigation report.
• Proficient usage of Microsoft Office products including Word, Excel, and Outlook.

About the Department of Public Health (DPH)

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.

We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in investigatory, law enforcement or regulatory administration work, or (B) and equivalent combination of the required experience and the substitutions below.

Substitutions:

A Bachelor's or higher degree may be substituted for a maximum of the two years of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Compliance Officer III

Primary Location

Primary Location

: United States-Massachusetts-Boston-250 Washington Street

Job

Job

: Compliance and Certification

Agency

Agency

: Department of Public Health

Schedule

Schedule

: Full-time

Shift

Shift

: Day

Job Posting

Number of Openings

Number of Openings

: 1

Salary

: 72,386.86 - 105,347.84 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Luciana Hayner/ [e-mail] - 8573981891

Bargaining Unit : 06-NAGE - Professional Admin.

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : Yes