Nursing Clerical Support Clerk

Valence-Care; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Valence-Care in Brooklyn, NY is seeking a Nursing Clerical Support Clerk to join the Nursing Department. This entry-level role handles clerical tasks, data entry, document processing, and follow-up support for nursing documentation and patient records.

You will work on-site Monday through Friday, 20.00 per hour, ensuring accurate entry, scanning, and timely processing of Plans of Care and 485 forms, while delivering basic customer service and coordinating with physicians and nurses.

Qualifications

• High school diploma or equivalent required.
• Previous healthcare admin experience preferred.
• Experience with CDS/Medicaid is a plus.

Responsibilities

• Enter and update information in electronic systems.
• Scan, organize incident reports and nursing documentation.
• Enter Plans of Care/485 into systems.
• Prepare mail merges and Plan of Care mailings.
• Mail interim orders to physicians.
• Follow up on documentation needing corrections.
• Assist with patient calls during high-volume periods.
• Organize and maintain nursing records.

Skills

Attention to detail

Data entry

Communication skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

EHR systems

Job description

Nursing Clerical Support Clerk

Full-Time | On-Site | Brooklyn, NY
$20.00 per hour | Monday-Friday

We are seeking a Nursing Clerical Support Clerk to join our Nursing Department. This is an entry-level administrative position providing clerical, data entry, document processing, and follow-up support related to nursing documentation and patient records.

What You'll Do

• Accurately enter and update information in electronic systems
• Scan, organize, enter, and fax incident reports and other nursing documentation
• Scan and enter Plans of Care/485 documentation into the appropriate systems
• Prepare mail merges and assist with Plan of Care/485 mailings
• Prepare and mail interim orders and other documents to physicians
• Follow up on documentation requiring corrections, including missing signatures or incorrect physician information
• Follow up with nurses regarding documentation errors or needed corrections
• Contact physicians' offices and clinics regarding medical records, orders, signatures, and other required documentation
• Prepare nursing packets and materials for nurses
• Create and maintain tracking logs and records
• Review documents and ensure updates are entered accurately and timely
• Provide basic customer service and assist with patient calls during high-volume periods, directing questions to the appropriate department when needed
• Organize and maintain records to support timely processing and accurate documentation
• Perform other clerical and administrative duties as assigned

What We're Looking For

• High school diploma or equivalent required
• Previous experience in customer service, healthcare, home care, or an administrative/clerical role preferred
• Experience with Consumer Directed Services (CDS) or Medicaid programs is a plus
• Strong attention to detail and organizational skills
• Good written and verbal communication skills
• Excellent customer service skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Basic proficiency with Microsoft Office and electronic documentation systems
• Ability to work independently and as part of a team

Pay: $20/hr

EQUAL EMPLOYMENT OPPORTUNITY
We are an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under federal, state, or local law. Reasonable accommodation is available per ADA and applicable state laws.