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Job Summary
Under the direct supervision of a Registered Nurse or physician, performs a variety of patient care functions as assigned and in accordance with the legal scope of competency and within established standards of care, policies and procedures. Demonstrates performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the organization. Remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits in delivery of care; and treats co-workers, patients, families, and all members of the health care team with dignity and respect.
Essential Responsibilities
The Nursing Attendant demonstrates proficiency by exhibiting the following skills, competencies, and behaviors.
Leadership
- Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
- Demonstrates a professional, supportive attitude. Identifies and supports new ideas.
- Utilizes effective communication strategies, including chain of command and issue escalation, which result in intended outcomes.
- Participates in problem identification and resolution in collaboration with the Registered Nurse.
- Prioritizes work assignments appropriately to ensure completion of patient care activities and notifies Registered Nurse if unable to complete assignments.
- Complies with regulatory requirements, policies, procedures, and standards of practice.
- Nursing Process: Correctly identifies patient and scheduled procedure. Performs patient care activities within the scope of competency, considering age-related needs of the patient as assigned.
- Reports unusual findings to the Registered Nurse.
- Collects data and provides information in a timely manner to the Registered Nurse which may assist within the revision of the plan of care.
- Discusses discharge barriers with the Registered Nurse and takes intervention as directed.
- Adheres to hospital standards, which customize care for age-related needs of the population served.
- Keeps healthcare team members informed regarding patients' responses to interventions within their scope of competency.
- Documentation: Charting is legible, dated, and signed. Reflects thorough data collection within the scope of competency. Is complete for activities performed.
- Clinical Outcomes: Applies standard precautions; maintains a safe environment for self and others. Observes patient/family conditions and reports sudden changes or unusual findings to the Registered Nurse. Demonstrates competencies during probation and ongoing through departmental validation. Transports patients, equipment, supplies, and specimens using proper body mechanics. Participates in departmental performance improvement activities and utilizes computer systems effectively.
Customer Service
- Practices customer service standards as defined by the Service Area, Medical Center, and department.
- Anticipates customer needs, takes proactive steps, and listens to resolve issues.
- Assists less satisfied members by listening and resolving within scope.
- Answers call lights, alarms, and requests promptly.
- Provides patients and families with information within scope of competency.
- Maintains and protects patient confidentiality.
- Ensures a clean, orderly, and functional work environment.
Team Commitment
- Is an effective team member, flexible, cooperative, and willing to assist others.
- Constructively confronts difficult situations and seeks assistance.
- Owns actions and accepts feedback.
- Helps unfamiliar colleagues.
- Attends mandatory meetings and participates in professional development.
- Assesses unit learning needs and contributes to educational planning.
- Keeps informed of unit activities and recommends changes.
- Follows Regional Attendance Policy.
- Reports promptly at the start of shifts.
- Minimizes personal phone use.
- Supports collaborative environment.
Fiscal Responsibility
- Minimizes overtime, identifies system improvements, and utilizes resources efficiently.
Pay Grade: 23
Experience
Minimum one year experience as a Nursing Attendant in an acute hospital, skilled nursing, extended care, or convalescent care setting. Current enrollment in an approved RN or LVN program may substitute for one year of experience. Current KP Coalition employees are exempt from this experience requirement.
Education
State Certification as a Nursing Assistant or completion of a Nursing Attendant course or current enrollment in an approved RN or LVN program.
License, Certification, Registration
Basic Life Support certification required.
Additional Requirements
- Certification as a CNA may be required as specified by Medical Center.
- Position involves walking, standing, moderate lifting, exposure to patient elements, and handling emergencies within scope.
- Effective communication in English, both written and verbal.
- Neonatal Resuscitation Modules 1-4 required for Family Centered Care.
Preferred Qualifications
- Bilingual Spanish skills may be required for some positions.
- May be expected to float to other areas within scope.
- Willingness to learn computer systems.
Notes
- Rotating weekends.
- Work during some holidays per CBA.