Nurse (RN) Process Improvement Program Manager - Trauma Services

Atrium Health; Macon (GA); On-site; USD 85,000 - 110,000; Full time

Job summary

Atrium Health Navicent Medical Center is seeking a Nurse Manager to lead the Process Improvement Program for its high-volume trauma department. This RN Program Manager will oversee trauma process improvement, ensure compliance with ACS standards, and support trauma verification efforts.

Collaboration with physicians, staff, and administration is essential. The ideal candidate will have emergency department leadership experience, strong analytical and communication skills, and a passion for

Qualifications

• Bachelor's Degree required.
• Trauma registry course completion within 18 months of hire.
• Current membership in a national or regional trauma organization.
• 5 years of clinical experience required.
• Strong analytical and communication skills; proficiency in Word, Excel, Access and PowerPoint.

Responsibilities

• Leads the trauma performance improvement and patient safety program (PIPS).
• Ensures all trauma center accreditation standards are met as required by state regulations.
• Coordinates multi-disciplinary trauma meetings and aligns with Trauma PI plans.
• Develops, implements, monitors, and evaluates clinical protocols and guidelines.
• Provides educational opportunities for clinical staff development.
• Represents the trauma program on hospital, regional and state committees.
• Contributes to the Trauma Data Quality Plan and data collection processes.
• Analyzes data to identify opportunities to improve quality and efficiency of trauma care.

Skills

Analytical skills

Communication skills

Interpersonal skills

Collaboration

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Education

Bachelor's degree

Job description

Atrium Health (AH) Navicent Medical Center is a nationally recognized academic medical center, Level I Trauma Center, and Magnet-designated hospital for nursing. Serving 30 counties and nearly 750,000 people, it is Georgia’s second-largest hospital, licensed for 637 beds across pediatrics, medical-surgical, trauma, and cardiac surgery services. Its Emergency Department, supported by helipad capability and three urgent care centers, treats more than 140,000 patients annually. AH Navicent also serves as the primary academic hospital for Mercer University School of Medicine, supporting residency and fellowship training for more than 100 residents and partnering with multiple universities as a clinical education site.

AH Navicent Trauma Services

is seeking a Nurse Manager to lead the Process Improvement Program for its high-volume trauma department. This RN Program Manager will oversee all aspects of the clinical trauma process improvement program, ensure ongoing compliance with American College of Surgeons (ACS) regulatory standards, and support continued trauma verification. The role is responsible for achieving outcomes aligned with the organization’s mission, philosophy, goals, and objectives while maintaining professional competency in trauma clinical care, promoting a safe environment, and performing all job responsibilities safely. Ideal candidates will bring emergency department and leadership experience, strong interpersonal and collaboration skills, and the ability to work effectively with physicians, hospital staff, and administrative teams. Highly organized, detail-oriented candidates with a strong passion for trauma services are strongly preferred.

Major Responsibilities

• Assumes responsibility for the trauma continuum of care along with the Trauma Medical Director and the support of the Director of the Trauma Program. Supports programs which promote optimal quality of trauma care for adults and children.
• Assures all trauma center accreditation standards are met as required by the state's trauma system.
• Works closely with the Trauma leaders to prepare for ACS program surveys.
• Leads the trauma performance improvement and patient safety (PIPS) program with the monitoring of trauma clinical processes, trauma patient outcomes and system issues related to the quality, appropriateness, and timeliness of care.
• Coordinates multi-disciplinary trauma meetings as required by the Trauma PI Plan.
• Analyzes the trauma PIPS program and plan (as defined in Trauma PIPS Plan) to identify priority areas of PIPS activity.
• Provides input with budgetary process for the trauma program.
• Coordinates development, implementation, monitoring and evaluation of clinical protocols and practice management guidelines.
• Provides educational opportunities for clinical staff development.
• Serves as a liaison to administration and represents the trauma program on hospital, regional and state committees to enhance trauma care.
• With the Trauma leaders, provides input and feedback on the trauma registry data collection process, validity, and contributes to ongoing review and update of the Trauma Data Quality Plan.
• Organizes ongoing analysis of applicable state Quality Improvement Program and Trauma Quality Improvement Program findings to identify activities where quality and efficiency of trauma care may be improved.
• Coordinates efforts to promote the development, implementation, and evaluation of evidence-based practice management guidelines to reduce variance in care, decrease length-of-stay, improve care quality, and reduce costs.
• Communicates effectively with associated departments to develop cooperative relationships.

Minimum Job Requirements

Education: Bachelor's Degree required

Certification / Registration / License: Trauma registry course, AIS coding course, Society of Trauma Nurses' TOPIC course completion required within 18 months of hire. Current membership in a national or regional trauma organization.

Work Experience: 5 years clinical experience required

Knowledge / Skills / Abilities: Strong analytical and communication skills. Proficiency in Word, Excel, Access and Power Point.

Physical Requirements And Working Conditions: Must be able to use visual acuity to see monitor screen, computer, and hard copy materials. Must be able to hear and verbally communicate in person and over the phone or radio. Must be able to sit for prolonged periods of time (up to 2 hours). Must be able to comprehend and learn operation of various office equipment. Must be able to lift and support the weight of 35 pounds.

Preferred Job Requirements

Education: Bachelor's degree in healthcare related field preferred

Certification / Registration / License: Current licensure as RN/NP/PA preferred

Work Experience: 3-5 years' experience in direct or indirect clinical trauma care at a state designated and/or ACS verified Trauma Center with demonstrated competencies preferred (i.e., prehospital, aero medical program, or acute trauma care).

Knowledge / Skills / Abilities: Strong analytical and communication skills. Trauma related continuing education required annually to meet ACS standards. Proficiency in Word, Excel, and Power Point.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.