Nurse (RN) Process Improvement Program Manager - Trauma Services

Hugh Chatham Health; Macon (GA); On-site; USD 106,000 - 159,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plan

Educational assistance

Job summary

Advocate Health Navicent Trauma Services is seeking a Nurse Manager to lead the trauma process improvement program, ensure ACS standards compliance, and support trauma verification. The role requires strong leadership, collaboration with physicians and staff, and a focus on quality and safety in a high-volume center.

The position emphasizes organizational skills, trauma care excellence, and ongoing education to maintain professional competency and improve patient outcomes across the trauma

Qualifications

• Education: Bachelor's Degree; Trauma registry course and AIS TOPIC course within 18 months of hire.
• 5 years clinical experience required in trauma care or related field.
• Strong analytical and communication skills; proficiency with Word, Excel, Access, PowerPoint.

Responsibilities

• Leads the trauma performance improvement and patient safety program (PIPS) and coordinates trauma meetings.
• Ensures accreditation standards are met and supports ACS program surveys.
• Oversees development, implementation, monitoring, and evaluation of clinical protocols.
• Provides staff education and acts as liaison to administration and committees.
• Analyzes Trauma Data Quality Plan and contributes to ongoing quality improvement initiatives.
• Promotes evidence-based practice guidelines to reduce variance and costs.

Skills

Analytical skills

Communication

MS Office

Education

Bachelor's Degree

Job description

Department

36200 Navicent Health Medical Center - Trauma Services

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details / Additional Information

• Full time - 40 hours per week
• 4 days a week - 10 hours a day
• No weekends or holidays

Pay Range

$51.05 - $76.60

Atrium Health (AH) Navicent Medical Center

is a nationally recognized academic medical center, Level I Trauma Center, and Magnet®-designated hospital for nursing. Serving 30 counties and nearly 750,000 people, it is Georgia’s second-largest hospital, licensed for 637 beds across pediatrics, medical-surgical, trauma, and cardiac surgery services. Its Emergency Department, supported by helipad capability and three urgent care centers, treats more than 140,000 patients annually. AH Navicent also serves as the primary academic hospital for Mercer University School of Medicine, supporting residency and fellowship training for more than 100 residents and partnering with multiple universities as a clinical education site.

AH Navicent Trauma Services

is seeking a Nurse Manager to lead the Process Improvement Program for its high-volume trauma department. This RN Program Manager will oversee all aspects of the clinical trauma process improvement program, ensure ongoing compliance with American College of Surgeons (ACS) regulatory standards, and support continued trauma verification. The role is responsible for achieving outcomes aligned with the organization’s mission, philosophy, goals, and objectives while maintaining professional competency in trauma clinical care, promoting a safe environment, and performing all job responsibilities safely. Ideal candidates will bring emergency department and leadership experience, strong interpersonal and collaboration skills, and the ability to work effectively with physicians, hospital staff, and administrative teams. Highly organized, detail-oriented candidates with a strong passion for trauma services are strongly preferred.

Major Responsibilities

• Assumes responsibility for the trauma continuum of care along with the Trauma Medical Director and the support of the Director of the Trauma Program. Supports programs which promote optimal quality of trauma care for adults and children.
• Assures all trauma center accreditation standards are met as required by the state's trauma system.
• Works closely with the Trauma leaders to prepare for ACS program surveys.
• Leads the trauma performance improvement and patient safety (PIPS) program with the monitoring of trauma clinical processes, trauma patient outcomes and system issues related to the quality, appropriateness, and timeliness of care.
• Coordinates multi-disciplinary trauma meetings as required by the Trauma PI Plan.
• Analyzes the trauma PIPS program and plan (as defined in Trauma PIPS Plan) to identify priority areas of PIPS activity.
• Provides input with budgetary process for the trauma program.
• Coordinates development, implementation, monitoring and evaluation of clinical protocols and practice management guidelines.
• Provides educational opportunities for clinical staff development.
• Serves as a liaison to administration and represents the trauma program on hospital, regional and state committees to enhance trauma care.
• With the Trauma leaders, provides input and feedback on the trauma registry data collection process, validity, and contributes to ongoing review and update of the Trauma Data Quality Plan.
• Organizes ongoing analysis of applicable state Quality Improvement Program and Trauma Quality Improvement Program findings to identify activities where quality and efficiency of trauma care may be improved.
• Coordinates efforts to promote the development, implementation, and evaluation of evidence-based practice management guidelines to reduce variance in care, decrease length-of-stay, improve care quality, and reduce costs.
• Communicates effectively with associated departments to develop cooperative relationships.

Minimum Job Requirements

Education: Bachelor's Degree required

Certification / Registration / License: Trauma registry course, AIS coding course, Society of Trauma Nurses' TOPIC course completion required within 18 months of hire. Current membership in a national or regional trauma organization.

Work Experience: 5 years clinical experience required.

Knowledge / Skills / Abilities: Strong analytical and communication skills. Proficiency in Word, Excel, Access and Power Point.

Preferred Job Requirements

Education: Bachelor's degree in healthcare related field preferred

Certification / Registration / License: Current licensure as RN/NP/PA preferred

Work Experience: 3-5 years' experience in direct or indirect clinical trauma care at a state designated and/or ACS verified Trauma Center with demonstrated competencies preferred (i.e., prehospital, aero medical program, or acute trauma care).

Knowledge / Skills / Abilities: Strong analytical and communication skills. Trauma related continuing education required annually to meet ACS standards. Proficiency in Word, Excel, and Power Point.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.