Nurse Practitioner or Physician Assistant Primary Care Inbox Management

Geisinger; Moosic (Lackawanna County); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading healthcare provider in Lackawanna County seeks a Nurse Practitioner or Physician Assistant to deliver proactive, patient-centered care. Responsibilities include managing medication requests, conducting telemedicine visits, and collaborating with care teams to ensure quality treatment. Candidates must have an active Pennsylvania license and at least 3 years of experience in family medicine. This full-time role requires a blend of onsite presence and remote patient management.

Qualifications

• Certified Nurse Practitioner or Physician Assistant with 3+ years experience in family medicine.
• Experience with telemedicine and reliance on Epic for patient management.
• Access to a reliable workspace.

Responsibilities

• Manage clinical messages, medication requests, and follow-ups.
• Conduct virtual triage and diagnostic assessments.
• Adjust care plans in collaboration with healthcare teams.

Skills

Patient-centered care

Digital inbox management

Telemedicine

Team collaboration

Education

Active Pennsylvania license as Nurse Practitioner or Physician Assistant

Tools

Epic

Job description

What You’ll Do:

• Provide proactive, patient-centered care by managing clinical messages, medication requests, and follow-ups

• Adjust care plans and deliver patient education in collaboration with physicians, nurses, and care teams

• Conduct virtual triage, diagnostic assessments, and telemedicine visits

• Respond to in-basket messages with accuracy, empathy, and timeliness

• Support continuity of care through effective communication and documentation in Epic

Clinical Responsibilities:

• Assess, diagnose, and implement treatment plans for patients of all ages

• Order and interpret diagnostic tests; prescribe and manage medications

• Perform procedures within your scope of practice

• Communicate with collaborating physicians and care teams to ensure safe, coordinated care

• Follow best practices for digital inbox management and cross-disciplinary collaboration

Requirements:

• Certified Nurse Practitioner or Physician Assistant who resides in Pennsylvania with an active Pennsylvania license

• Minimum 3 years’ experience in family medicine, including chronic and acute care management

• Access to a private workspace and reliable broadband

• Proficiency in Epic and digital in-basket workflows

• Experience with telemedicine and asynchronous patient communication

• Ability to work both independently and as part of a collaborative team

Schedule:

• This is not a fully remote position— 60% onsite presence is required.

• Full-time, Monday–Friday

• One half-day Saturday every 6–8 weeks of inbox management

• One weekly early (beginning at 7 AM) or late (until 7 PM) shift of inbox management