Nurse Practitioner or Physician Assistant Primary Care Inbox Management

Geisinger; Berwick (Columbia County); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Geisinger Community Medicine is seeking an experienced Nurse Practitioner or Physician Assistant to join as an Inboxologist. This hybrid position combines in-office primary care with virtual inbox management, requiring proactive patient-centered care, effective communication, and collaboration within a dynamic healthcare team. Candidates should have at least 3 years of family medicine experience and be licensed in Pennsylvania.

Benefits

Healthcare benefits from day one

Collaboration and collegiality atmosphere

Qualifications

• Certified Nurse Practitioner or Physician Assistant.
• Minimum 3 years’ experience in family medicine.
• Proficiency in Epic and digital workflows.

Responsibilities

• Manage clinical messages, medication requests, and follow-ups.
• Conduct virtual triage and telemedicine visits.
• Assess, diagnose, and implement treatment plans.

Skills

Patient-centered care

Telemedicine experience

Effective communication

Education

Bachelor's Degree-Physician Assistant

Master's Degree-Physician Assistant

Tools

Epic

Job description

Location:

Geisinger Primary Care Selinsgrove

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

Geisinger Community Medicine is seeking an experienced Nurse Practitioner or Physician Assistant to join our team as an Inboxologist—a hybrid role combining in-office primary care (60%) with virtual work-from-home in-basket management (40%).

Job Duties:

What You’ll Do:

• Provide proactive, patient-centered care by managing clinical messages, medication requests, and follow-ups

• Adjust care plans and deliver patient education in collaboration with physicians, nurses, and care teams

• Conduct virtual triage, diagnostic assessments, and telemedicine visits

• Respond to in-basket messages with accuracy, empathy, and timeliness

• Support continuity of care through effective communication and documentation in Epic

Clinical Responsibilities:

• Assess, diagnose, and implement treatment plans for patients of all ages

• Order and interpret diagnostic tests; prescribe and manage medications

• Perform procedures within your scope of practice

• Communicate with collaborating physicians and care teams to ensure safe, coordinated care

• Follow best practices for digital inbox management and cross-disciplinary collaboration

Requirements:

• Certified Nurse Practitioner or Physician Assistant who resides in Pennsylvania with an active Pennsylvania license

• Minimum 3 years’ experience in family medicine, including chronic and acute care management

• Access to a private workspace and reliable broadband

• Proficiency in Epic and digital in-basket workflows

• Experience with telemedicine and asynchronous patient communication

• Ability to work both independently and as part of a collaborative team

Schedule:

• This is not a fully remote position— 60% onsite presence is required.

• Full-time, Monday–Friday

• One half-day Saturday every 6–8 weeks of inbox management

• One weekly early (beginning at 7 AM) or late (until 7 PM) shift of inbox management

Position Details:

Education:

Bachelor's Degree-Physician Assistant (Required), Master's Degree-Physician Assistant (Preferred)

Experience:

Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s):

Basic Life Support Certification - Default Issuing BodyDefault Issuing Body, Certified Physician Assistant - National Commission on Certification of Physician Assistants (NCCPA)National Commission on Certification of Physician Assistants (NCCPA)

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.