Nurse Practitioner or Physician Assistant Primary Care Virtual Inbox Management

Geisinger; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Geisinger is seeking an experienced Nurse Practitioner or Physician Assistant for a remote position as an Inboxologist. This role focuses on patient-centered care and in-basket management, supporting continuity of care through proactive communication. The ideal candidate will possess a rich background in telemedicine and extensive experience in family medicine, contributing to a collaborative healthcare environment.

Benefits

Healthcare benefits from day one

Vision and dental coverage

Collaborative work environment

Qualifications

• Certified Nurse Practitioner or Physician Assistant with an active Pennsylvania license.
• Minimum 3 years’ experience in family medicine and telemedicine.
• Experience in managing hospital discharge and complex patient visits.

Responsibilities

• Provide proactive, patient-centered care by managing clinical messages.
• Conduct virtual triage and diagnostic assessments.
• Adjust care plans and collaborate with healthcare teams.

Skills

Patient-centered care

Telemedicine

Effective communication

Education

Bachelor's Degree-Physician Assistant

Master's Degree-Physician Assistant

Tools

Epic

Job description

Location:

Work from home (Pennsylvania)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

Geisinger Community Medicine is seeking an experienced Nurse Practitioner or Physician Assistant to join our team as an Inboxologist— virtual work-from-home role combining primary care (60%) with in-basket management (40%).

Job Duties:

What You’ll Do:

• Provide proactive, patient-centered care by managing clinical messages, medication requests, and follow-ups

• Adjust care plans and deliver patient education in collaboration with physicians, nurses, and care teams

• Conduct virtual triage, diagnostic assessments, and telemedicine visits

• Respond to in-basket messages with accuracy, empathy, and timeliness

• Support continuity of care through effective communication and documentation in Epic

Clinical Responsibilities:

• Assess, diagnose, and implement treatment plans for patients of all ages

• Order and interpret diagnostic tests; prescribe and manage medications

• Perform procedures within your scope of practice

• Communicate with collaborating physicians and care teams to ensure safe, coordinated care

• Follow best practices for digital inbox management and cross-disciplinary collaboration

Requirements:

• Certified Nurse Practitioner or Physician Assistant who resides in Pennsylvania with an active Pennsylvania license

• Minimum 3 years’ experience in family medicine, including chronic and acute care management

• Demonstrate > 3 years' experience in telemedicine services, with priority on managing hospital discharge/transition of care visits, high medical complexity visits, and appropriate acute visits

• Access to a private workspace and reliable broadband

• Proficiency in Epic and digital in-basket workflows

• Experience with telemedicine and asynchronous patient communication

• Ability to work both independently and as part of a collaborative team

Schedule:

• This is a fully remote position

• Full-time, Monday–Friday

• One half-day Saturday every 6–8 weeks of inbox management

• One weekly early (beginning at 7 AM) or late (until 7 PM) shift of inbox management

Position Details:

Education:

Bachelor's Degree-Physician Assistant (Required), Master's Degree-Physician Assistant (Preferred)

Experience:

Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s):

Basic Life Support Certification - Default Issuing BodyDefault Issuing Body, Certified Physician Assistant - National Commission on Certification of Physician Assistants (NCCPA)National Commission on Certification of Physician Assistants (NCCPA)

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.