Nurse Operations Leader: Patient Care & Quality

Orlando Health; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Orlando Health is seeking an Assistant Nurse Operations Manager (ANOM) to oversee nursing practice and administrative operations for a designated unit. The ANOM partners with the Nursing Operations Manager to guide customer experience, budget, HR activities, and quality outcomes.

Ideal candidates hold a BSN with possible MSN/DNP, have RN licensure in Florida or NLC, and possess BLS. ACLS/PALS/NRP and TNCC may be required depending on patient population.

Qualifications

• Bachelor in Nursing Degree (BSN) required or BSN with graduate degree in Business or health-related field preferred.
• Masters in Nursing (MSN) or Doctor of Nursing Practice (DNP) preferred
• 2 years as a Registered Nurse in an acute setting required
• Current RN licensure in Florida or NLC required
• Maintain current BLS certification required
• One or more of ACLS, PALS, NRP required as applicable
• TNCC required

Responsibilities

• Shared 24/7 accountability with Nursing Operations Manager
• Participates in recruitment and selection of unit staff
• Coordinates with Nursing Operations Manager and HR on corrective action and career advancement
• Investigates event reports and provides feedback to leaders and staff
• Oversees unit schedules to ensure proper staff mix per shift
• Maintains oversight of patient flow to achieve expected outcomes
• Performs Nurse Leader rounds and reviews for practice variance and quality improvements
• Ensures customer experience is upheld and handles service recovery when needed
• Interfaces with patients and families to provide instruction and coordinate nursing activities
• Participates in staff meetings, GEMBA board or huddles and leads unit outcomes
• Performs direct patient care as required to meet operational needs
• Models professional behavior and promotes a safe working environment
• Maintains compliance with policies and procedures
• Leads process/quality improvement initiatives and promotes evidence-based practice

Skills

Leadership

Recruitment

Budgeting

Staff development

Communication

Interpersonal skills

Education

BSN

MSN/DNP preferred

Job description

Orlando Health is seeking an Assistant Nurse Operations Manager (ANOM) to oversee nursing practice and administrative operations for a designated unit. The ANOM partners with the Nursing Operations Manager to guide customer experience, budget, HR activities, and quality outcomes.

Ideal candidates hold a BSN with possible MSN/DNP, have RN licensure in Florida or NLC, and possess BLS. ACLS/PALS/NRP and TNCC may be required depending on patient population.