Intensive Care Unit, Assistant Nurse Operations Manager, Full-Time Nights

Orlando Health; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Night differential

Day-one benefits

Job summary

Orlando Health South Lake Hospital in Clermont, FL seeks an Assistant Nurse Operations Manager (ANOM) to oversee nursing practice and administrative operations for the ICU. The role shares accountability with the Nursing Operations Manager, manages staffing, and supports quality and patient experience initiatives.

The ANOM will participate in recruitment, supervise staff, and help drive process improvements while ensuring compliance with hospital standards and policies.

Qualifications

• RN licensed in Florida or NLC.
• 2+ years RN experience in acute/advanced care.
• 2–4 years ICU experience preferred.

Responsibilities

• Shared 24/7 accountability with Nursing Operations Manager.
• Oversees unit staffing and schedule management.
• Participates in recruitment and selection of new team members.
• Leads quality improvement and patient care initiatives.
• Ensures customer experience and service recovery when needed.

Skills

Leadership

Interpersonal skills

Teamwork

Customer service

Education

BSN degree

MSN/BSN with graduate degree preferred

Job description

Title: Assistant Nurse Operations Manager

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Position Summary

Facility: South Lake Hospital

Location: Clermont, FL

Status: Full-Time (Exempt)

Department: Intensive Care Unit

Schedule: Nights

Title: Assistant Nurse Operations Manager

Orlando Health South Lake Hospital is a comprehensive medical and surgical acute care facility serving the residents of Lake County as a trusted member of the community for over 75 years. Conveniently located in Clermont, the hospital’s dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering expert and compassionate care. Our efforts have earned us recognition as a national leader.

Orlando Health - Benefits & Perks

Competitive Pay

• Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (start Day One)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Employee-centric

• South Lake Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.

Qualifications

Education/Training

• Bachelor of Science in Nursing Degree (BSN) required if no Masters of Science in Nursing (MSN).
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.

Licensure/Certification

• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Maintain current Basic Life Support (BLS) certification.

May require one or more of the following certifications based on the assigned patient population:

• Advanced Cardiovascular Life Support (ACLS)
• Pediatric Advanced Life Support (PALS)
• Neonatal Resuscitation Program (NRP)
• Trauma Nurse Core Course (TNCC)

Experience

Two (2) years of experience as a Registered Nurse in an acute or advanced care setting, required. 2-4 years of experience in an Intensive Care Unit setting, strongly preferred.

Responsibilities

Essential Functions

• Shared 24/7 accountability with Nursing Operations Manager
• Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates.
• Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective action, progressive discipline, and career advancement.
• Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
• Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide appropriate patient care.
• Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
• Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital standards. Participates in process/quality improvement initiatives to improve outcomes and standard work.
• Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and their families as needed.
• Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities.
• Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
• Performs direct patient care activities as required to meet operational needs.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Respects the rights and privacy of others and holds staff member information in strict confidence.
• Ensures incident reports are completed appropriately and follows up with event reports as needed.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.