Nurse Navigator (Urology)

Dayton Physicians, LLC; Kettering (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Dayton Physicians Network is seeking an RN Navigator to act as an advocate and educator for prostate cancer patients. You will coordinate care, liaise with patients, families and providers, and contribute to the knowledge base across the network.

The role emphasizes CARES values and requires RN licensure, with preferred BSN and 3 years’ experience in patient care or navigation. Travel to other locations may be required and EHR documentation is essential.

Qualifications

• Active RN License in applicable states.
• Associate degree required; Bachelor’s preferred.
• 3 years’ experience in patient care or as patient navigator.

Responsibilities

• Coordinate patient care including scheduling, care transitions, communication and referrals.
• Assess patients’ needs across medical, psychosocial, and financial aspects and make referrals.
• Interface with other healthcare teams for referrals and services.
• Educate patients, families and caregivers about diagnosis, treatment options and survivorship.
• Document all patient coordination activities in EHR systems.

Skills

Excellent oral and written comms

Microsoft Office

Education

Associate degree

Bachelor’s degree (B.S.N.) preferred

Tools

Practice Management system

Word

Excel

Outlook

Job description

Vision – Guiding the journey where complex diseases are met with an unwavering commitment to life beyond diagnosis.

Mission – The choice for innovative, personalized care close to home, where hope meets expertise.

Our Commitment

• Best Expertise
• Best Access
• Best Value

Our Patients and Their Families

Delivering quality health care and outstanding service is fundamental to everything we do.

Our Team

Attracting and retaining the best team members is of paramount importance to our Health Care System. We will do this by becoming the health care employer of choice and by providing an environment that:

• Pursues the highest level of safety and quality
• Focuses on treating patients and colleagues with courtesy, honesty, respect and dignity
• Recognizes people for their achievements and capabilities
• Is professionally satisfying
• Encourages the open exchange of views
• Does not tolerate offensive and disruptive behavior.

Dayton Physicians as an Independent Practice:

Location: Englewood, Centerville and Kettering, OH

Job Id:1136

# of Openings:1

Summary:

The RN Navigator functions on a multidisciplinary team as an advocate and educator for prostate cancer patients. Participates in coordination of care and acts as a liaison between the patients, families, caregivers and providers to optimize patient outcomes. This position also contributes to the knowledge base of the healthcare community as liaison throughout the network and in the community.

DPN Core Value Expectations:

The CARES model reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following:

• COMPASSION: we show compassion for others
• ACCOUNTABILITY we hold ourselves accountable for our actions
• RESPECT: we show respect for others
• EXCELLENCE: we strive for excellence in all that we do
• SERVICE: we provide outstanding service to our patients, team members and community.

Additionally, as DPN is a service-oriented organization, All DPN employees are expected to embrace and demonstrate the following when interacting with patients, employees and other customers:

• Smile, make eye contact and greet with energy!
• Restate what you are hearing. Listen patiently and compassionately to complaints. Our patients and families are likely going through a difficult time. Irritability on their part is not about you.Give full attention. Turn away from the computer screen and face the person you are conversing with.
• Explain any potential delays in service and provide frequent updates.
• Empathize (feel empathy for someone)

Essential Duties and Responsibilities:

• Coordinate patient care including scheduling, care transitions, communication, and referrals for services in collaboration with physicians and the broader care delivery team across the continuum of care
• Assess patients’ current and future needs across a broad spectrum of medical, psychosocial, and financial aspects and make referrals to internal and external resources as appropriate
• Interface with other healthcare teams for appropriate referrals and services
• Provides and reinforces education to patients, families, and caregivers about diagnosis, treatment options, side effect management, and post- treatment care and survivorship
• Promotes awareness of clinical trials to patients, families, and caregivers
• Navigate patient through diagnostic studies
• Run diagnostic clinic procedures
• Assist with in office treatments
• Ensures documentation of patient encounters and provided services
• Continually assess patients’ treatment progress and educational needs
• Maintain ongoing relationship with patients and their families throughout treatment
• Facilitate language translation or interpretation services
• Build partnerships with local agencies and groups for referrals
• Document all patient coordination activities, education, and other interactions in designated inpatient and outpatient electronic health record systems
• Willing to travel to other locations for business needs
• Follow all health care privacy and safety rules and adheres to Dayton Physicians Core Values;
• Other duties as assigned.

Required Education and/ or Experience:

• Active RN License for the state(s) of practice
• Bachelor’s degree (B.S.N.) preferred;
• Associate degree required.
• Three years’ experience in patient care and or as patient navigator.

General Skill Requirements:

• Excellent oral and written communication
• Working knowledge of Microsoft Office, including Word, Excel and Outlook.
• Experience working with a Practice Management system.
• Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.

Dayton Physicians Network (hereinafter referred to as DPN) provides equal employment opportunities without regard to race, color, religion, sex, national origin, ancestry, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law, except in those specific instances in which age or sex may be bona fide occupational qualifications. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.

DPN expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties will not be tolerated. DPN expects each employee to report to human resources any equal employment questions, concerns, or problems. If an employee does not feel comfortable reporting questions or concerns to human resources, the employee may report the problem or concern via the Compliance Hotline at https://dpn.ethicaladvocate.com/ (opens in new tab) or at 1-855-449-0548 . Conduct in violation of this policy will subject the employee to disciplinary action, up to and including termination of employment.