Marketing and Program Coordinator

Dayton Physicians, LLC; Kettering (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision benefits

Holidays

Job summary

Dayton Physicians Network in Kettering, OH, is seeking a Marketing and Program Coordinator to drive the organization’s strategic marketing plan, community outreach, and physician relationship efforts. The role supports referring physicians, coordinates prostate cancer groups, and develops patient-facing content.

The position requires a Bachelor’s degree in a medical field; oncology experience preferred, strong communication, and organizational skills.

Qualifications

• Bachelor’s degree in a medical field; oncology experience preferred.
• Critical thinking and problem-solving skills; ability to plan and organize time.
• Excellent oral and written communication; punctuality essential.

Responsibilities

• Physician liaison including office visits, provider/staff education, management of practice/provider information, tracking, referrals, community outreach, and attending health fairs.
• Manage all aspects of marketing materials including ordering, creating, updating, and building new patient folders.
• Manage Patient Point and create content and marketing materials
• Prostate Cancer Support Group coordinator, conduct meetings at MVHN and MVHS, schedule speakers, and provide materials.
• Social Media posting, monitoring, and reporting items of concern.
• Monitor patient satisfaction and online reputation by responding to and providing feedback as needed.
• IPCGD website updates, newsletter distribution, and provide physician education
• Foundation advertising, support, and assistance with events.
• Other duties as assigned

Skills

Excellent communication

Attendance and punctuality

Education

Bachelor’s degree in medical field

Tools

Microsoft Office

Practice Management System

Job description

Vision – Guiding the journey where complex diseases are met with an unwavering commitment to life beyond diagnosis.

Mission – The choice for innovative, personalized care close to home, where hope meets expertise.

Our Commitment

• Best Expertise
• Best Access
• Best Value

WE CARE ABOUT

Our Patients and Their Families

Delivering quality health care and outstanding service is fundamental to everything we do.

Our Team

Attracting and retaining the best team members is of paramount importance to our Health Care System. We will do this by becoming the health care employer of choice and by providing an environment that:

• Pursues the highest level of safety and quality
• Focuses on treating patients and colleagues with courtesy, honesty, respect and dignity
• Recognizes people for their achievements and capabilities
• Is professionally satisfying
• Encourages the open exchange of views
• Does not tolerate offensive and disruptive behavior.

Dayton Physicians as an Independent Practice:

Position:Marketing and Program Coordinator

Location: Kettering, OH

Job Id:1125

# of Openings:1

Join Dayton Physicians as a Marketing & Program Coordinator and help bring our organization’s mission to life through impactful marketing, community outreach, and meaningful physician relationships . If you’re creative , collaborative, and ready to make a difference, we’d love to hear from you!

Summary:

The marketing and program coordinator plays an important role in the success of executing our marketing strategic plan to promote our organization, providers, and services. The position assists with our organizations strategic initiatives supporting our referring physician relationships, community outreach programs, prostate support groups, and internal & external marketing efforts.

Schedule:

Monday - Friday, 8:00am - 4:30pm, eight-hour shifts

Why work for Dayton Physician's Network?

• Full-time employees are eligible for health, dental and vision benefits
• Company holidays and a flexible holiday!
• Generous Paid Time Off (PTO) Package
  • Additional accrual increase after 1 year of service with Dayton Physicians!

TheCARESmodel reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following:

• COMPASSION: the patient is at the center of all we do
• ACCOUNTABILITY: we hold ourselves accountable for our actions
• RESPECT: we show respect for others
• EXCELLENCE with Innovation: we strive for excellence in all we do
• SERVICE through Collaboration: we provide service to our patients, team members and community.

Additionally, as DPN is a service-oriented organization, All DPN employees are expected to embrace and demonstrate the following when interacting with patients, employees and other customers:

• Smile, make eye contact and greet with energy!
• Restate what you are hearing. Listen patiently and compassionately to complaints. Our patients and families are likely going through a difficult time. Irritability on their part is not about you.
• Give full attention. Turn away from the computer screen and face the person you are conversing with.
• Explain any potential delays in service and provide frequent updates.
• Empathize (feel empathy for someone)

Essential Duties and Responsibilities:

• Physician Liaison including office visits, provider/staff education, management of practice/provider information, tracking, referrals, community outreach, and attending health fairs.
• Manage all aspects of marketing materials including ordering, creating, updating, and building new patient folders.
• Manage Patient Point and create content and marketing materials
• Prostate Cancer Support Group coordinator, conduct meetings at MVHN and MVHS, schedule speakers, and provide materials.
• Social Media positing, monitoring, and reporting items of concern.
• Monitor patient Satisfaction and online reputation by responding to and providing feedback as needed.
• IPCGD website updates, newsletter distribution, and provide physician education
• Foundation advertising, support, and assistance with events.
• Other duties as assigned

Supervisory Responsibilities:

Not applicable

Required Education and/ or Experience:

Bachelor’s degree in medical field. Oncology related experience preferred. This position also requires critical thinking and problem-solving skills as well as the ability to plan and organize time.

General Skill Requirements:

• Excellent oral and written communication
• Working knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Experience working with a Practice Management system.
• Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.

Physical/ Mental Demands:

While performing the duties of this job, the team member is regularly required to use hands to use standard office equipment, reach with hands and arms, talk, and hear on the telephone. Team member frequently is required to sit for long periods of time with the combination of walking, sitting, standing, bending, and reaching. The position requires regular lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Environmental/ Working Conditions:

While performing the duties of this job, the team member is regularly required to use hands to use standard office equipment, reach with hands and arms, talk, and hear on the telephone. Team member frequently is required to sit for long periods of time with the combination of walking, sitting, standing, bending, and reaching. The position requires regular lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Dayton Physicians Network (hereinafter referred to as DPN) provides equal employment opportunities without regard to race, color, religion, sex, national origin, ancestry, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law, except in those specific instances in which age or sex may be bona fide occupational qualifications. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.

DPN expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties will not be tolerated. DPN expects each employee to report to human resources any equal employment questions, concerns, or problems. If an employee does not feel comfortable reporting questions or concerns to human resources, the employee may report the problem or concern via the Compliance Hotline at https://dpn.ethicaladvocate.com/ (opens in new tab) or at 1-855-449-0548 . Conduct in violation of this policy will subject the employee to disciplinary action, up to and including termination of employment.