Nurse Navigator

0090 Presbyterian System Services; United States; On-site; USD 66,000 - 112,000; Full time

Benefits offered by this job

Tuition reimbursement

Certification reimbursement

Scholarship opportunities

Wearable safety badge

Malpractice liability insurance

Loan forgiveness program

EPIC electronic charting system

Job summary

Presbyterian Healthcare Services in Albuquerque, NM seeks a Nurse Navigator to provide personalized nursing support, education, and coordination of care across the patient journey. This role acts as the primary contact for patients, families, and the care team, guiding treatment plans and coordinating appointments and services to promote continuity and a positive patient experience.

The position offers growth opportunities, tuition and certification reimbursement, and various professional

Qualifications

• Associates degree in Nursing required; BSN preferred.
• 1 year of related nursing experience.
• RN licensed in NM.
• BLS certification required.
• Unit‑specific certifications within 6 months of hire (APHON, Chemo, Infusion, etc.).

Responsibilities

• Facilitates entry of patients into the specialty care program and coordinates care with patients, families, providers, and insurance.
• Follows NCCN distress assessments and cancer care pathways for Oncology patients.
• Develops relationships with providers to ensure care continuum and liaises between patient, insurance, and physicians.
• Prepares for and coordinates multidisciplinary conferences as needed.
• Provides patient education across the care continuum and communicates test results to patients and team.
• Connects patients with community resources and support services (social work, nutrition, counseling, rehab, etc.).
• Assists with accrual of eligible patients to clinical trials and tracks quality indicators.

Skills

RN License NM

BLS Certification

Care coordination

Education

Associates degree in Nursing

BSN preferred

Job description

Location Address

8300 Constitution Ave NE Albuquerque, NM 87110-7613

Compensation Pay Range

Minimum Offer $65,520.00

Maximum Offer $111,612.80

Summary

The Nurse Navigator provides individualized nursing support, education, and coordination of care for patients throughout their healthcare journey. This role serves as a key point of contact for patients, families, providers, and the interdisciplinary care team, helping patients understand their treatment plan and successfully navigate appointments, services, and available resources. The Nurse Navigator works collaboratively with physicians, advanced practice clinicians, nursing staff, care management, and other members of the healthcare team to promote continuity of care, address barriers, and support a positive patient experience within the Presbyterian Medical Group setting.

How you grow, learn and thrive matters here.

• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Staff Safety (a wearable badge that allows nurses to quickly and discretely call for help when safety is a concern)
• Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
• Malpractice liability insurance
• Loan forgiveness through the New Mexico Higher Education Department
• EPIC electronic charting system

Type of Opportunity: Full time

FTE: 1.00

Job Exempt: Yes

Work Shift: Days (United States of America)

Responsibilities

• Facilitates the entry of patients into the specialty care program and aids in the coordination of care of existing or returning patients. Coordinates care with patients, family, providers, and insurance representatives. Follows the patient throughout the continuum of services across multiple departments.
• Oncology Nurse Navigation requires the implementation of the National Comprehensive Cancer Network -NCCN distress assessments and healthcare pathways for patients, based upon the clinical treatments for the patient. Oncology requires the nurse navigator to follow the NCCN algorithm for all cancer patients in our accredited facilities. All areas evaluate the progress of patients along the continuum and are responsible to assist with professional and personal modifications along with healthcare team, as appropriate.
• Develops relationships with providers to ensure patient’s care continuum is maintained and serves as liaison between patient, insurance, and physicians.
• Prepares for and coordinates the multidisciplinary conference, as needed.
• Provides patient education across the continuum of care and provides test results for the patient and healthcare team.
• Works with the healthcare team to provide access to community resources and links patients to support services such as social work, nutrition, psychologist, pastoral care, physical therapy and rehabilitation, financial counseling, integrative medicine, pharmacy, legal services, palliative care, hospice, etc.
• Assists research nurses and providers with accruing eligible patients to clinical trials.
• Assists with tracking of metrics and quality indicators for diagnosing, timely treatments, and reimbursement.
• Works with team members to determine appropriate treatment protocols and develop a long‑term plan for patients.
• Delegates or assigns aspects of care to healthcare team members commensurate with their validated competency to perform the task.

Qualifications

• Associates degree in Nursing required, Bachelors of Science in Nursing preferred.
• 1 year of related experience
• RN-NM
• BLS Required
• Unit specific certifications required within 6 months of hire - APHON, Chemo, Infusion, etc.

We're all about well‑being, starting with yours. Presbyterian employees have access to a fun, engaging and unique wellness program, including free on‑site and community‑based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more. Learn more about our employee benefits.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi‑specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED.

PHS is a drug‑free and tobacco‑free employer with smoke free campuses.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

We're Determined to Support New Mexico's Well‑Being | Presbyterian Healthcare Services Here, we’re committed to a different way to make a difference. Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, nurses, employees, board members, and volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than one in three New Mexicans. We are part of New Mexico's history and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.